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Report -
We wanted to understand people’s experiences of the maternity mental health support available in Shropshire. We spoke to people who either used services or worked in the local maternity system. -
Report -
Healthwatch Shropshire was involved in Phase 1 of this review with a seat on the MLU Review Board. We took along over 300 pieces of feedback that we have received from services users. -
News -
The Shropshire and Telford & Wrekin local maternity system will be celebrating the successful introduction of the Baby Buddy mobile phone app, which supports new parents, at two special events in Telford and Shrewsbury on Wednesday, 23 October. -
News -
The Maternal Mental Health Alliance has published data that shows that the level of specialist support given to Shropshire women and their families is “extremely basic” and “falls short of national standards”. -
Report -
The purpose of the visit was to assess the levels of confidence in maternity services and care following the Maternity Services review and reconfiguration. -
Blog -
We are really pleased to see that the Local Maternity Service has taken your views into account -
Blog -
Following a lot of media coverage of maternity services in Shropshire, in particular about the rural midwife led units you have shared a number of patient stories with us about experiences of giving birth in Shropshire. -
News -
Shropshire, Telford and Wrekin Maternity Voices are recruiting volunteers to join the Maternity Voices Partnership -
Report -
We reviewed the recommendations in the 2013 maternity services review and developed some key issues to discuss with staff and patients at each of the four units, Bridgnorth, Ludlow, Oswestry and Shrewsbury -
Blog -
Healthwatch Shropshire and Healthwatch Telford & Wrekin are concerned that patients, families and staff, past and present, will receive the support they need during and after the review of Shrewsbury and Telford Hospital Trust Maternity Services -
Advice and Information -
A Maternity Voices Partnership (MVP) is an independent team made up of women and their families, commissioners, service providers and local authorities. -
News -
Unpaid and family carers across Shropshire are being offered more opportunities to get involved in helping shape health and social care services. -
Advice and Information -
Health and Social Care staff often hear experiences from people about the services they are using and staff may wish to share what they hear to help improve patient and service user experience. -
News -
With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones. -
News -
Your Local Maternity & Neonatal System (LMNS) team in Shropshire, Telford and Wrekin, a partnership of organisations, women and their families working together, has launched a new website full of information to support people through pregnancy, labour and beyond. -
News -
The Care Quality Commission asked over 25,500 women and people who used NHS maternity services in 2023 about their experience of care. -
Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
News -
Two community engagement events are being held next month for residents served by Shropshire’s two acute hospitals. -
News -
Our colleagues at the Care Quality Commission want to know if you know a member of non-medical NHS staff who always goes the extra mile? -
Report -
We had recieved little feedback about the Neurology Services in Shropshire; we were unsure why this was and were keen to understand the patient experience especially as we knew that the neurological services in Shropshire were under pressure. -
Report -
sand, Safe Aging No Discrimination, researched the hopes, fears, experiences, expectations of health & social care by older – and old ‐ lesbian, gay, bisexual and trans people in Shropshire -
Report -
“If you talk to somebody that is sighted they don’t understand”: the experiences of adults with visual impairment and sight loss of NHS Outpatient Eye Care services within Shropshire by Shropshire Rural Community Council -
Report -
We were approached by NHS England’s Health and Justice Team to go into HMP Stoke Heath prison in Shropshire to talk to the prisoners about their experience of health care within the prison setting. -
Report -
We have received feedback on people’s experience of discharge from the Royal Shrewsbury Hospital (RSH) since we were set up in 2013. At a stakeholder group meeting in 2016, the group felt we should conduct a focused piece of work. -
Report -
In August 2014 we were commissioned to undertake an evaluation of the patient / service user experience of the Integrated Community Services (ICS) prototype. The ICS prototype was set up in November 2013 -
Report -
A survey of the reasons behind attendance at A&E and awareness and usage of other local urgent care services -
Report -
A report of our Annual Event, 2015 It focused on the importance of achieving parity between mental and physical health provision within Shropshire. It was intended to spread awareness and help understanding of how mental health services are offered. -
Report -
A report of Healthwatch Shropshire’s Annual Event, 2014. The event aimed to address the current changes to health and social care in Shropshire and what the impact of these changes will be. -
News -
If you have used the Orthotic department it is your chance to share your views on the service you received from the Orthotics department at Robert Jones and Agnes Hunt orthopaedic hospital. -
Report -
The purpose of this visit was to understand the patient experience and quality of care on Ward 22RE, a ward that has, in the past, lacked consistent leadership. -
Report -
We wanted to understand the way this combined clinic works (doctors in different specialties work on the same afternoon) to meet the various needs of cancer patients in particular and how the pressures on the clinic impact on patients. -
Report -
The purpose of this visit was to find out if patients have been effectively communicated with about their care and hospital discharge arrangements, and whether they are treated with dignity and respect. -
Report -
The primary purpose for this visit was to understand whether the new location of the Eye Clinic has improved the quality of patient care, both clinically and in terms of the environment. We also asked about the Accessible Information Standard.
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Report -
The purpose of the visit was to find out if patients are treated with dignity and respect, have privacy and that staff respond appropriately to meet care needs, including preparation for discharge. -
Report -
The purpose of the visit was to speak to patients about their experience of being on the ward. To find out if they feel they are given the information they need, are listened to and involved in on-going decisions about their care and treatment. -
Report -
The purpose of this visit was to explore why people have come to the Accident and Emergency Department and understand their experience of the service. -
Report -
The purpose of the visit was to explore the quality of the patient experience on the ward. -
Report -
The purpose of the visit was to explore the quality of the patient experience on the ward. -
Report -
The purpose of the visit was to understand the quality of care provided in a temporary ward; what the patient experience is, and if there are challenges that are perhaps not found in permanent wards. -
Report -
The purpose of the visit was to be assured that patients are treated with dignity and respect, have privacy and that staff respond appropriately to care needs, including preparation for discharge. -
Report -
The purpose of this visit was to explore the continuity of care between the acute, rehabilitation and discharge home phases of care after a stroke. -
Report -
The purpose of this visit was to explore why people have come to this Minor Injuries Unit (MIU), and their experience of the service available. -
Report -
The purpose of the visit was to explore why people have attended the Minor Injury Unit (MIU) and understand their experience of the available service. -
Report -
The purpose of this visit was to explore why people have come to this Minor Injuries Unity, and their experience of the service available. -
Report -
The purpose of the visit was to explore why people have attended the Minor Injury Unit (MIU) and understand their experience of the service. -
Report -
To find out if patients feel comfortable and are kept well-informed about their care and treatment on this very busy ward. -
Report -
The purpose of the visit was to explore the continuity of care between the acute, rehabilitation and discharge home phases of care after a stroke, including the point at which patients are moved to the rehabilitation ward at RSH. -
Report -
The purpose of the visit was to explore the quality of the patient experience on the ward. -
Report -
The purpose of the visit was to explore the quality of the patient experience on the ward. -
Report -
The purpose of the visit was to explore the quality of the patient experience.