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Report -
This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice. -
Report -
This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice. -
Report -
This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice. -
Report -
This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice. -
Report -
This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice. -
Report -
This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice. -
Report -
This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice. -
Report -
This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice. -
Report -
The NHS has produced a Long Term Plan, setting out all the things it wants health services to do better. We asked people 'What Would You Do?' to improve local services in Shropshire. Find out what they wanted from local services. -
Report -
This visit was a stand alone visit to explore the quality of life experienced by residents of this nursing, dementia and residential home. -
Report -
We wanted to explore the quality of life experienced by residents in Meadowbrook; including dignity, respect and choice, with particular reference to food and drink. -
Report -
Patient feedback to Healthwatch Shropshire showed there were issues around accessing the reconfigured Memory Service. This feedback was shared with the service provider, South Staffordshire & Shropshire Foundation Trust (SSSFT). -
Report -
During 2015-16 we talked to people living with dementia, their families, their carers and also services providers in Shropshire. -
Report -
Keele University student research. The aim was to use the findings to shape the new Dementia Strategy Action Plan for Shropshire, alongside those of other organisations, healthcare professionals and people living with dementia and their carers. -
News -
Are you or someone you care for living with a diagnosis of dementia? If so please share your experiences of dementia care plans. -
Report -
Healthwatch Shropshire visited eight care homes registered with CQC as providing some level of Dementia care to learn more about the care they provide and identify areas of good practice. The visits included both residential and nursing homes. We chose care homes of varying size and CQC rating and in different areas of Shropshire. -
News -
We have carried out a series of visits to care homes who provide dementia care across the county to learn more about the care they provide and to identify areas of good practice. -
Report -
Three Authorised Representatives visited Radbrook Nursing Home in Shrewsbury on Thursday 11th August 2022. The visit was semi-announced meaning that the service knew that we would visit within a two week period. -
Report -
Four Healthwatch representatives visited Greenfields Care Home, Liverpool Road, Whitchurch, SY13 on Monday 11th December 2023. The visit was announced meaning that the home knew that we would visit. -
Report -
You have told us that the Prescription Ordering Direct (POD) service was difficult to contact. -
Report -
We wanted to find out what was working well and what was not working quite so well for users of the Recovery Services -
News -
Have your say on how people are involved when it comes to safety issues concerning medicines or medical devices -
Blog -
In March this year we asked you about your experiences of accessing and using your local pharmacy. This coincided with the stakeholder consultation taking place around proposed changes to community pharmacies. -
News -
Where to get this help this Christmas and New Year when your GP Practice is closed. Local NHS health professionals are advising residents where to go to get medical help and advice when their GP practice is closed this festive period. -
News -
Advice for patients requiring repeat prescriptions through the Shropshire Clinical Commisioning Group (SCCG) Prescription Ordering Direct (POD) service -
News -
NHS 111 will be available to contact, and practices will be open across the county during normal opening times on Friday, 8 May - although you may be asked to attend a different practice if you need a face to face appointment. -
Report -
The way patients use and access General Practices and Pharmacies is changing and we wanted to know how the patient experience has been affected. -
News -
Although GP practices are closed over the Easter bank holiday (Friday 2, April to Monday 5, April), NHS services including GP appointments are available say health leaders at NHS Shropshire and NHS Telford and Wrekin Clinical Commissioning Groups -
Blog -
We have been contacted by people who have been having problems getting through to the POD on the telephone especially around Bank Holidays. Callers report long waits and having to make repeated calls to get through. -
News -
Health professionals at NHS Shropshire, Telford and Wrekin Clinical Commissioning Group (CCG) are asking residents to plan ahead and double-check they have a suitable supply of prescription medication over the festive period. -
News -
Bank Holiday opening hours for pharmacies in the Shropshire, Telford and Wrekin area, covering Saturday 25 December, Monday 27 December, Tuesday 28 December and Monday 3 January. -
News -
Shropshire residents and organisations are encouraged to provide feedback on experience of using pharmacy services, to help shape the future of pharmacy services in the county. -
News -
Get ready for Christmas by ordering your prescriptions early, is the message from health experts at NHS Shropshire, Telford and Wrekin. -
News -
Community pharmacies across Shropshire, Telford and Wrekin are now offering oral contraception, previously prescribed by a GP, to local people. -
Advice and Information -
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you. -
News -
Health chiefs at NHS Shropshire, Telford and Wrekin are urging residents to ‘Think Pharmacy First’ to access appropriate treatment and advice for common illnesses, as a brand-new pharmacy service launches across the county. -
News -
GP practices in Shropshire, Telford and Wrekin will be ‘open as usual’ on Good Friday and Easter Monday this bank holiday weekend. In support of this, pharmacies will also open between 2pm and 5pm on these days, with some planning to open for longer -
News -
A series of recent news stories have drawn attention to some health service providers seeking to obtain “do not attempt to resuscitate” (DNAR) forms from some groups of patients en masse during the coronavirus pandemic. -
News -
People seeking help with dental problems should not visit their dental practice but instead phone their normal practice for information and advice on alternative arrangements in place or contact NHS 111. -
News -
Social care during social distancing – day services with a difference from Shropshire Council. Teams at Shropshire Council have been adapting their work whilst the usual provision of day services are placed on hold due to the coronavirus -
News -
Shropshire Council’s passenger transport team is working with the county’s main health bodies to help people get to the coronavirus assessment centres in Shrewsbury and Telford. -
News -
If you need medical help the NHS is still here for you, and it’s important that people continue to access NHS services for conditions that are not related to coronavirus, say leaders of local NHS CCG groups. -
News -
‘Take 2’ steps away from others when you are out and about say health bosses at Shropshire, Telford and Wrekin NHS Clinical Commissioning Groups (CCGs). -
News -
A new home-visiting service in response to the coronavirus pandemic is being launched this week by health bosses at Shropshire, Telford and Wrekin Clinical Commissioning Groups (CCGs). -
News -
Who can get tested? Testing for coronavirus (Covid-19) has been expanded to everyone over the age of five with symptoms. -
Report -
During Lockdown we wanted to give people the chance to share their experiences to help the health and social care system understand the impact locally and identify any gaps in information and services they might be able to fill. -
Advice and Information -
Working with National Voices and Traverse we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
News -
Togetherall, a new online mental health support service for young people and adults across Shropshire, has been launched this week. The 24/7 online support service is a collaboration between Shropshire Council’s Public Health Team and Togetherall -
News -
The app will help the NHS and Public Health understand where and how quickly the virus is spreading, so they can respond quickly and effectively.