This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.
The purpose of the visit was:
- To make observations of the home environment and interactions between staff, residents and their families.
- To understand the homes’ approach to providing ‘person centred’ care (including Dementia care) and the support available for staff.
- To hear about how staff support residents to maintain their independence, make choices and maintain relationships with family / carers.
We suggested the following:
- When planning refurbishments they should be in line with recommendations for people living with Dementia.
- Consider improving access to the garden and making the garden area secure.
- Consider installing clocks in communal areas that display the day, date and time, which might be useful for residents living with Dementia.
- Consider installing directional signs showing where the toilets or bathrooms are which are useful for people living with Dementia.
- Review the location of call bells in bedrooms to ensure they are close to the resident’s bed.