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Blog -
You contacted us to let us know that you were having difficulty registering with a GP practice because you didn't have all the documentation they were asking for. -
Report -
The purpose of this visit was to explore the quality of life experienced by residents, looking at Dignity, Choice and Respect. -
Report -
This research follows a two year project, during 2014 - 2016 to develop a death education programme in response to the needs of a number of bereaved young people in Shropshire who had developed anti-social, self-harming, or low self-esteem issues. -
Report -
The purpose of the visit was to explore the quality of the patient experience on the ward. -
Blog -
Following a lot of media coverage of maternity services in Shropshire, in particular about the rural midwife led units you have shared a number of patient stories with us about experiences of giving birth in Shropshire. -
Report -
Find out what was discussed at our February board meeting -
Report -
The purpose of this visit was to explore the quality of care experienced by residents and to find out what residents and their families think of any changes in the home in recent months. -
Report -
Between April and October 2016, Marches Energy Agency (MEA) undertook an evaluation of the impacts of energy efficiency measures and associated advice on the reduction of the use of medical and social care services in Shropshire. -
Report -
The purpose of the visit was to explore the quality of the patient experience on the ward. -
Report -
The purpose of this visit was to explore the quality of life experienced by residents; looking at Dignity, Choice and Respect. -
Report -
This visit was a return visit to explore the quality of life experienced by residents who have varying degrees of learning disabilities and complex needs, following a visit conducted in 2015. -
Report -
Find out what was discussed at our May board meeting -
Report -
Healthwatch Shropshire Enter & View Policy -
Report -
Prisoners at HMP Stoke Heath raised concerns about pain medication. They told us that people had their medication stopped and that there was no support for coming off these medications, even when people may have been on them for many years. -
Report -
We received feedback that a patient was unable to contact their GP through the out of hours telephone number and there was some confusion over who was covering a regular closed afternoon, the practice or ShropDoc. -
Blog -
Residents at a local care home were very upset with some building work that had reconfigured the communal living space. -
Report -
Unaudited Trustees' report and financial statements for the year ending 31 March 2017 -
Advice and Information -
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect. -
Report -
We wanted to explore the quality of life experienced by residents in Hendra House, with a particular focus on dignity, choice and respect -
Report -
Healthwatch Shropshire was involved in Phase 1 of this review with a seat on the MLU Review Board. We took along over 300 pieces of feedback that we have received from services users. -
Report -
This visit was a stand alone visit to explore the quality of life experienced by residents of this nursing, dementia and residential home. -
Report -
Citizens Advice Shropshire looked into the impact that the Care Act 2014 has had on people accessing adult social care in Shropshire. -
Report -
We were approached by NHS England’s Health and Justice Team to go into HMP Stoke Heath prison in Shropshire to talk to the prisoners about their experience of health care within the prison setting. -
Report -
The purpose of the visit was to speak to patients about their experience of being on the ward. To find out if they feel they are given the information they need, are listened to and involved in on-going decisions about their care and treatment. -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
Advice and Information -
Fact sheet to help you write a letter of complaint. -
Advice and Information -
The Advocacy Charter was published in July 2002 and defines and promotes key advocacy principles. This charter is the basis for Healthwatch Shropshire’s Independent Health Complaints Advocacy Service. -
Report -
Find out what was discussed at our September board meeting -
Report -
This visit was a stand alone visit to explore the quality of life experienced by residents in Beech House. -
Report -
Following the reconfiguration of wards from single to mixed sex occupancy concerns had been raised. We wanted to speak to service users to understand how sae they felt and if they felt supported by staff. -
Report -
We were made aware that there are some issues around the information provided for members of the public about access to Mental Health Services in Shropshire. -
Report -
Patient feedback to Healthwatch Shropshire showed there were issues around accessing the reconfigured Memory Service. This feedback was shared with the service provider, South Staffordshire & Shropshire Foundation Trust (SSSFT). -
Report -
Keele University student research. The aim was to gather the views of local residents with special communication needs and make recommendations about how services could better meet their health needs by following the Standard. -
Report -
It is known that this community generally suffer from health inequalities but there is very little information about experiences in Shropshire. We aimed to find out more. -
Report -
We had recieved little feedback about the Neurology Services in Shropshire; we were unsure why this was and were keen to understand the patient experience especially as we knew that the neurological services in Shropshire were under pressure. -
Report -
The purpose of the visit was to find out if patients are treated with dignity and respect, have privacy and that staff respond appropriately to meet care needs, including preparation for discharge. -
Report -
Four Healthwatch representatives visited Greenfields Care Home, Liverpool Road, Whitchurch, SY13 on Monday 11th December 2023. The visit was announced meaning that the home knew that we would visit. -
Report -
Two authorised representatives visited Jubilee Villa, Upper Astley, Astley on Thursday 30th November 2023 at 10.00am. The visit was announced meaning that the home knew when we would visit. -
News -
We would like to hear about all aspects of the treatment and support for cancer patients and their families, from hospital treatment, to GP help and community based support from self-help groups and organisations such as Macmillian Cancer support. -
News -
The NHS and the Government have published a plan to recover NHS dentistry setting out a major new focus on prevention and good oral health in young children, and an expansion of dental workforce. -
News -
Health chiefs at NHS Shropshire, Telford and Wrekin are urging residents to ‘Think Pharmacy First’ to access appropriate treatment and advice for common illnesses, as a brand-new pharmacy service launches across the county. -
News -
Your Local Maternity & Neonatal System (LMNS) team in Shropshire, Telford and Wrekin, a partnership of organisations, women and their families working together, has launched a new website full of information to support people through pregnancy, labour and beyond. -
Event -
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News -
Communities across the south of the county are being asked to take part in a survey to share their thoughts and experiences on what would make their community a healthier and better place to live. -
News -
Accessing talking therapies is to become easier than ever before for people struggling with anxiety, depression or post-traumatic stress disorder (PTSD) in Shropshire, Telford and Wrekin with the launch of a new streamlined service from 1 March. -
News -
Shropshire Council’s public health team lead officers are urging parents and carers to ensure their child’s vaccinations are up to date.