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Report -
Find out what was discussed at our January board meeting -
Blog -
A care agency worker contacted us expressing concern about the poor recruitment process by their management team, a lack of understanding of conditions of employment and poor quality of training for staff. -
Report -
The forward work programme for 2016-17 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local
insight by colleagues and stakeholders.
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Report -
The purpose of the visit was to gather information on the quality of life experienced by service users with regard to choice, dignity and respect. -
Report -
The purpose of the visit was to explore how the individual’s dignity is respected in this care setting, and to identify good practice -
Report -
The purpose of the visit was to explore the continuity of care between the acute, rehabilitation and discharge home phases of care after a stroke, including the point at which patients are moved to the rehabilitation ward at RSH. -
Report -
Parent & Carer Council (PACC) is an independent local parent carer forum who wanted to explore the reality of being a parent carer of a multi-service
user within Shropshire Local Authority area. -
Report -
Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public. -
Blog -
In March this year we asked you about your experiences of accessing and using your local pharmacy. This coincided with the stakeholder consultation taking place around proposed changes to community pharmacies. -
Report -
The purpose of the visit was to explore the quality of the patient experience. -
Report -
The purpose of the visit was to explore the quality of the patient experience on the ward. -
Report -
The purpose of the visit was to explore the quality of the patient experience on the ward. -
Report -
Find out what was discussed at our May board meeting -
Blog -
We received a comment from someone questioning why they had been referred to Birmingham for bariatric surgery when this procedure can apparently be done in-county. -
Report -
We have received feedback on people’s experience of discharge from the Royal Shrewsbury Hospital (RSH) since we were set up in 2013. At a stakeholder group meeting in 2016, the group felt we should conduct a focused piece of work. -
Blog -
You contacted us to share your experiences of stroke services, in particular concerns about the service being moved from Royal Shrewsbury Hospital (RSH) to Princess Royal Hospital (PRH). -
Blog -
Patients with glaucoma contacted us to tell us that eye appointments had been cancelled suddenly and new appointments given for New Cross Hospital in Wolverhampton. -
Report -
To find out if patients feel comfortable and are kept well-informed about their care and treatment on this very busy ward. -
Report -
The purpose of this visit was to explore why people have come to this Minor Injuries Unit (MIU), and their experience of the service available. -
Report -
The purpose of this visit was to explore why people have come to this Minor Injuries Unity, and their experience of the service available. -
Report -
The purpose of the visit was to explore why people have attended the Minor Injury Unit (MIU) and understand their experience of the service. -
Report -
The purpose of the visit was to explore why people have attended the Minor Injury Unit (MIU) and understand their experience of the available service. -
Report -
In the wake of the Winterbourne Review, Shropshire’s Health & Wellbeing Board requested that Healthwatch Shropshire carry out Enter & View visits to some learning disability facilities. A total of 12 residential homes were visited. -
Blog -
You shared your experiences with us of using Physiotherapy Services in Shropshire as part of our August Hot Topic. -
Report -
The purpose of this visit was to explore the continuity of care between the acute, rehabilitation and discharge home phases of care after a stroke. -
Blog -
You told us that, as carers for people with mental health conditions, you felt unsupported by healthcare professionals. You told us that you often felt uninvolved in the treatment of the person you care for. -
Blog -
Closure of the Meadows Medical Practice in Knighton -
Report -
The purpose of the visit was to explore the quality of life experienced by care users in this setting with regard to dignity, respect, choice and safety. -
Report -
The purpose of the visit was to look at Dignity, Choice and Respect: The quality of life experienced by residents. -
Report -
During 2015-16 we talked to people living with dementia, their families, their carers and also services providers in Shropshire. -
Report -
Find out what was discussed at our September board meeting -
Report -
The purpose of the visit was to be assured on the quality of care provided to and the safety of the residents at Cliffdale Rest Home. -
Report -
Find out what was discussed at our November board meeting -
Advice and Information -
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment. -
Report -
Keele University student research. We were aware that there was a gap in feedback received from young people old about their experiences of health services. We wanted to explore how they accessed health information and services and what mattered most -
Report -
The purpose of the visit was to assess the levels of confidence in maternity services and care following the Maternity Services review and reconfiguration. -
Blog -
In the summer of 2016 we were contacted by members of the public telling us about difficulties they were having accessing NHS dentists. -
Blog -
During our regular stands at the community hospitals we noticed that there were a number of clinics that had been cancelled. We talked to the patients affected by this to find out how this had impacted on them. -
Report -
The purpose of the visit was to look at Dignity, Choice and Respect: The quality of life experienced by residents at Bradbury Court.
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Report -
The purpose of the visit was to observe the quality of care and treatment experienced by service users in this care setting in relation to Dignity, Choice & Respect. -
Report -
The purpose of this visit was to explore why people have come to the Accident and Emergency Department and understand their experience of the service.