Community Mental Health remodeling plan

Blog - 29 September 2016

You told us that, as carers for people with mental health conditions, you felt unsupported by healthcare professionals. You told us that you often felt uninvolved in the treatment of the person you care for.

You don't feel listened to and you don't feel that the triangle of care is being adopted.

We facilitated a meeting between a carer and the Centre Manager at the Redwoods. The purpose of this was to give the carer the opportunity to share their concerns and ask questions. As a result of the initial meeting the carer was invited to a Ward Managers meeting to share experiences of being a carer, in particular for Shared Lives.

A big focus of the Community Remodelling Plan is the involvement of carers and their experiences. Listening to people's concerns and demonstrating change to improve services is essential to its success.

All the comments we have received around this subject have been shared (anonymised)with relevant providers and commissioners to help inform service change and improvement.

Jane Randall-Smith, Chief Officer, Healthwatch Shropshire

Take three minutes to share your experiences

NHS and social care staff are doing everything they can to keep us well during these challenging times, but there might be things that can be improved for you and your loved ones, both in the area you live in and across the country.

You can help make health and care services better by sharing your experiences and ideas.

Talk to us