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Find out what was discussed at our February board meeting -
Report -
sand, Safe Aging No Discrimination, researched the hopes, fears, experiences, expectations of health & social care by older – and old ‐ lesbian, gay, bisexual and trans people in Shropshire -
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The forward work programme for 2015 - 16 has been developed from the experiences in the first 21 months of HWS’s operation, the intelligence received,
the local health and social care context and a discussion at a development session in January 2015 -
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Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public. -
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Find out what was discussed at our May board meeting -
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“If you talk to somebody that is sighted they don’t understand”: the experiences of adults with visual impairment and sight loss of NHS Outpatient Eye Care services within Shropshire by Shropshire Rural Community Council -
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The purpose of the visit was to explore the quality of life experienced by service users in this care setting with respect to dignity, choice and respect:. -
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Find out what was discussed at our September board meeting -
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In partnership with other local Healthwatch we surveyed patients about their experiences of booking and accessing their GP practice. -
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Keele University student research. The aim was to use the findings to shape the new Dementia Strategy Action Plan for Shropshire, alongside those of other organisations, healthcare professionals and people living with dementia and their carers. -
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We reviewed the recommendations in the 2013 maternity services review and developed some key issues to discuss with staff and patients at each of the four units, Bridgnorth, Ludlow, Oswestry and Shrewsbury -
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A report of our Annual Event, 2015 It focused on the importance of achieving parity between mental and physical health provision within Shropshire. It was intended to spread awareness and help understanding of how mental health services are offered. -
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Find out what was discussed at our November board meeting -
Advice and Information -
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP. -
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We decided to focus on Podiatry Services in November and December 2017. We had received very little official feedback about the service but there were hearsay reports of difficulties in accessing the service. -
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We wanted to find out what was working well and what was not working quite so well for users of the Recovery Services -
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The Hive researched questions around young people (14 to 24 year olds) in Shropshire recognising the benefits of creative activities and the impact that learning new skills has with their emotional health & wellbeing. -
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The purpose of these visits was to explore issues around access to the community based service, administration issues around the appointment system and experience of care. -
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Anyone who is dissatisfied with any aspect of the service received from Healthwatch Shropshire, including the Independent Health Complaints Advocacy Service, can make a complaint under Healthwatch Shropshire’s complaints policy. -
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The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
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The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
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The primary purpose for this visit was to understand whether the new location of the Eye Clinic has improved the quality of patient care, both clinically and in terms of the environment. We also asked about the Accessible Information Standard.
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Find out what was discussed at our February board meeting -
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Following the reconfiguration of wards from single to mixed sex occupancy concerns had been raised. We wanted to speak to service users to understand how sae they felt and if they felt supported by staff. -
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The purpose of this visit was to find out if patients have been effectively communicated with about their care and hospital discharge arrangements, and whether they are treated with dignity and respect. -
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These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately. -
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We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs. -
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We use cookies on our website to make your experience as easy and simple as possible. -
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This Privacy Statement sets out the data processing practices carried out by Healthwatch Shropshire. -
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Find out about our role, our plans and our people.
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The forward work programme for 2018-19 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local
insight by colleagues and stakeholders. -
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The forward work programme for 2019-20 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local insight by colleagues and stakeholders. -
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The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
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Keele University student research. The aim of this research was to explore people’s experiences of providing feedback on and making a complaint about health and social care services. -
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This register details the information procesed by Healthwatch Shropshire, how it is stored, who has access to it and how long it is stored. -
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Following our intervention care home monitoring has been improved. -
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Take a look at our upcoming events or check out our selection of health and care awareness events you can support. -
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If you feel lost and don’t know where to turn, Healthwatch is here for you. In times of worry or stress, we provide confidential support and free information to help you understand your options and get the help you need. Whether it's finding an NHS dentist, how to make a complaint or finding a good care home for a loved one – you can count on us. -
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The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
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This policy sets out our information retention schedule. -
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The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
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This policy sets out the principles which govern our use of information. -
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People want health and care that works for them. Our job is to help make this happen, but we need to hear from you to understand what matters. Whether you have a couple of minutes to spare, or can commit to something longer, there are plenty of ways to get involved. -
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Find out what was discussed at our June board meeting -
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The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?