1. Podiatry Hot Topic

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    We decided to focus on Podiatry Services in November and December 2017. We had received very little official feedback about the service but there were hearsay reports of difficulties in accessing the service.

  2. Recovery Services for substance misuse

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    We wanted to find out what was working well and what was not working quite so well for users of the Recovery Services

  3. Creative Activities, Health & Wellbeing. Listening to young people in Shropshire

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    The Hive researched questions around young people (14 to 24 year olds) in Shropshire recognising the benefits of creative activities and the impact that learning new skills has with their emotional health & wellbeing.

  4. Inhealth Pain Management Solutions - Enter & View visit report

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    The purpose of these visits was to explore issues around access to the community based service, administration issues around the appointment system and experience of care.

  5. Healthwatch Shropshire Complaints Policy

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    Anyone who is dissatisfied with any aspect of the service received from Healthwatch Shropshire, including the Independent Health Complaints Advocacy Service, can make a complaint under Healthwatch Shropshire’s complaints policy.

  6. Radbrook Green Medical Practice, Shrewsbury - Enter & View visit report

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    The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?

  7. Bishop's Castle Medical Practice Enter & View visit report

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    The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?

  8. Royal Shrewsbury Hospital, Ophthalmology Department - Enter & View Report

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    The primary purpose for this visit was to understand whether the new location of the Eye Clinic has improved the quality of patient care, both clinically and in terms of the environment. We also asked about the Accessible Information Standard.

  9. Board Meeting minutes, 26 February 2018

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    Find out what was discussed at our February board meeting

  10. The Redwoods Centre, Holly Ward - Enter & View visit report

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    Following the reconfiguration of wards from single to mixed sex occupancy concerns had been raised. We wanted to speak to service users to understand how sae they felt and if they felt supported by staff.

  11. Royal Shrewsbury Hospital, Ward 21 (Supported Discharge) - Enter & View visit report

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    The purpose of this visit was to find out if patients have been effectively communicated with about their care and hospital discharge arrangements, and whether they are treated with dignity and respect.

  12. Home

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  13. Work with us

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  14. Terms & conditions

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    These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately.

  15. Accessibility

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    We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs.

  16. Cookies

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    We use cookies on our website to make your experience as easy and simple as possible.

  17. Privacy

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    This Privacy Statement sets out the data processing practices carried out by Healthwatch Shropshire.

  18. News and reports

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  19. What we do

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    Find out about our role, our plans and our people.

  20. Healthwatch Shropshire Forward Work Programme 2018 - 19

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    The forward work programme for 2018-19 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local
    insight by colleagues and stakeholders.

  21. Healthwatch Shropshire Forward Work Programme 2019 - 20

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    The forward work programme for 2019-20 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local insight by colleagues and stakeholders.

  22. Westbury Medical Practice - Enter & View visit report

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    The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?

  23. An analysis of the awareness and attitudes towards the complaints procedures in local general practices in Shrewsbury, from the perception of patients and staff members.

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    Keele University student research. The aim of this research was to explore people’s experiences of providing feedback on and making a complaint about health and social care services.

  24. Healthwatch Shropshire Information Asset Register

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    This register details the information procesed by Healthwatch Shropshire, how it is stored, who has access to it and how long it is stored.

  25. Food Hygiene Standards

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    Following our intervention care home monitoring has been improved.

  26. Events

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    Take a look at our upcoming events or check out our selection of health and care awareness events you can support.

  27. Advice and information

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    If you feel lost and don’t know where to turn, Healthwatch is here for you. In times of worry or stress, we provide confidential support and free information to help you understand your options and get the help you need. Whether it's finding an NHS dentist, how to make a complaint or finding a good care home for a loved one – you can count on us.

  28. Albrighton Medical practice - Enter & View visit report

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    The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?

  29. Volunteers Week

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  30. Healthwatch Shropshire Records Retention Policy

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    This policy sets out our information retention schedule.

  31. Worthen Medical Practice - Enter & View visit report

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    The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?

  32. Healthwatch Shropshire Information Governance Policy

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    This policy sets out the principles which govern our use of information.

  33. Get Involved

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    People want health and care that works for them. Our job is to help make this happen, but we need to hear from you to understand what matters. Whether you have a couple of minutes to spare, or can commit to something longer, there are plenty of ways to get involved.

  34. Board Meeting minutes, 4 June 2018

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    Find out what was discussed at our June board meeting

  35. Brown Clee Medical Practice - Enter & View visit report

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    The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?

  36. Broseley Medical Centre - Enter & View visit report

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    The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?

  37. Our Board

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  38. Our staff

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  39. Volunteer

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    Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch Shropshire can help you develop skills, gain experience and make a difference to your community.

  40. What can I do as a volunteer?

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    There are lots of different ways you can get involved as a Healthwatch volunteer, from speaking to people about their experiences of health and social care to using your skills to support your local Healthwatch office.

  41. Diabetes Week

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  42. Carers Week

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  43. Men's Health Week

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  44. World Blood Donor Day

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