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Find out what was discussed at our February board meeting -
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Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public. -
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Find out what was discussed at our May board meeting -
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A Study of Health and Social Care Access Issues for Adults with Asperger’s Syndrome and High Ability Autism in Shropshire carried out by Autonomy, a self-help group for people with Asperger syndrome. -
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A survey of the reasons behind attendance at A&E and awareness and usage of other local urgent care services -
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Find out what was discussed at our September board meeting -
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A report of Healthwatch Shropshire’s Annual Event, 2014. The event aimed to address the current changes to health and social care in Shropshire and what the impact of these changes will be. -
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Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public. -
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Find out what was discussed at our November board meeting -
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In August 2014 we were commissioned to undertake an evaluation of the patient / service user experience of the Integrated Community Services (ICS) prototype. The ICS prototype was set up in November 2013 -
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We decided to focus on Podiatry Services in November and December 2017. We had received very little official feedback about the service but there were hearsay reports of difficulties in accessing the service. -
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We wanted to find out what was working well and what was not working quite so well for users of the Recovery Services -
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The Hive researched questions around young people (14 to 24 year olds) in Shropshire recognising the benefits of creative activities and the impact that learning new skills has with their emotional health & wellbeing. -
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The purpose of these visits was to explore issues around access to the community based service, administration issues around the appointment system and experience of care. -
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Anyone who is dissatisfied with any aspect of the service received from Healthwatch Shropshire, including the Independent Health Complaints Advocacy Service, can make a complaint under Healthwatch Shropshire’s complaints policy. -
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The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
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The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
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The primary purpose for this visit was to understand whether the new location of the Eye Clinic has improved the quality of patient care, both clinically and in terms of the environment. We also asked about the Accessible Information Standard.
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Find out what was discussed at our February board meeting -
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Following the reconfiguration of wards from single to mixed sex occupancy concerns had been raised. We wanted to speak to service users to understand how sae they felt and if they felt supported by staff. -
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The purpose of this visit was to find out if patients have been effectively communicated with about their care and hospital discharge arrangements, and whether they are treated with dignity and respect. -
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These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately. -
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We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs. -
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We use cookies on our website to make your experience as easy and simple as possible. -
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This Privacy Statement sets out the data processing practices carried out by Healthwatch Shropshire. -
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Find out about our role, our plans and our people.
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The forward work programme for 2018-19 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local
insight by colleagues and stakeholders. -
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The forward work programme for 2019-20 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local insight by colleagues and stakeholders. -
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The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
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Keele University student research. The aim of this research was to explore people’s experiences of providing feedback on and making a complaint about health and social care services. -
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This register details the information procesed by Healthwatch Shropshire, how it is stored, who has access to it and how long it is stored. -
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Following our intervention care home monitoring has been improved. -
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Take a look at our upcoming events or check out our selection of health and care awareness events you can support. -
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If you feel lost and don’t know where to turn, Healthwatch is here for you. In times of worry or stress, we provide confidential support and free information to help you understand your options and get the help you need. Whether it's finding an NHS dentist, how to make a complaint or finding a good care home for a loved one – you can count on us. -
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The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
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This policy sets out our information retention schedule. -
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The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
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This policy sets out the principles which govern our use of information. -
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People want health and care that works for them. Our job is to help make this happen, but we need to hear from you to understand what matters. Whether you have a couple of minutes to spare, or can commit to something longer, there are plenty of ways to get involved. -
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Find out what was discussed at our June board meeting -
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The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
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The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?