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The purpose of the visit was to be assured that patients are treated with dignity and respect, have privacy and that staff respond appropriately to care needs, including preparation for discharge. -
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Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England -
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Death and dying can be a very difficult topic to talk about but we wanted to give people the opportunity to share their experiences and feedback on the services they or a loved one has received or is currently receiving. -
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Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England -
Report -
Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England -
Report -
We decided to make a visit to Isle Court Nursing Home as we had not visited since 2014 and were aware of changes in management. The visit was announced meaning we had written to the home and informed them we would be coming. -
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Agenda and associated papers for the Board Meeting in public -
Report -
Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England -
Report -
Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England -
Report -
Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England -
Report -
The way patients use and access General Practices and Pharmacies is changing and we wanted to know how the patient experience has been affected. -
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The Annual report sets out how we have listened to people and worked with partners through the year to make a difference. -
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During Lockdown we wanted to give people the chance to share their experiences to help the health and social care system understand the impact locally and identify any gaps in information and services they might be able to fill. -
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We engaged with people aged 16-25 via an on-line survey and focus groups to find out what they thought about Social Prescribing and to understand activities they are currently involved with and what the benefits and potential barriers there are. -
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Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England -
Report -
We wanted to give people receiving domiciliary or home care a chance to give their views. We were also looking to build up a picture of the sector in Shropshire, what works well and what are the challenges. -
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Find out what was discussed at our September board meeting -
Report -
We asked the public to share their views and experiences of phone, video and online appointments during the pandemic. This is what they told us. -
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Agenda and associated papers for the Board Meeting in public -
Report -
The following questions were asked of our Board and our visiting speakers.