News and reports

The purpose of the visit was to explore the quality of the patient experience on the ward.

The purpose of the visit was to explore the quality of the patient experience on the ward.

The purpose of the visit was to explore the quality of the patient experience.

In March this year we asked you about your experiences of accessing and using your local pharmacy. This coincided with the stakeholder consultation taking place around proposed changes to community pharmacies.

Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public.

Parent & Carer Council (PACC) is an independent local parent carer forum who wanted to explore the reality of being a parent carer of a multi-service
user within Shropshire Local Authority area.

The purpose of the visit was to explore the continuity of care between the acute, rehabilitation and discharge home phases of care after a stroke, including the point at which patients are moved to the rehabilitation ward at RSH.

The purpose of the visit was to explore how the individual’s dignity is respected in this care setting, and to identify good practice

The purpose of the visit was to gather information on the quality of life experienced by service users with regard to choice, dignity and respect.

The forward work programme for 2016-17 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local
insight by colleagues and stakeholders.

A care agency worker contacted us expressing concern about the poor recruitment process by their management team, a lack of understanding of conditions of employment and poor quality of training for staff.

Find out what was discussed at our January board meeting