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News and reports

Ambulance outside Accident & Emergency

A&E departments in Shropshire, Telford and Wrekin are ‘under extreme pressure’ and health leaders urge local community to ‘think which service’

Local health and care leaders are alerting residents that Shropshire, Telford and Wrekin’s A&E departments are under “extreme pressure” due to significant and sustained demand.
23 November 2023
News
Woman waiting for a lift in a hospital setting

Acute Medical Floor, RSH - Enter and View visit report

Four authorised representatives visited the Acute Medical Floor, Royal Shrewsbury Hospital, on Tuesday 29 August 2023 at 10am. The Acute Medical Floor is made up of Acute Medical Assessment (AMA) and the Acute Medical Unit (AMU) as well as Ward 22 Short Stay. The visit was semi-announced meaning that the Ward knew that we would visit within the month of August.
16 November 2023
Report
Women sitting in a pharmacy

How can your pharmacy help you?

Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you.
16 November 2023
Advice and Information
Graphic of the Healthwatch icon

Board Meeting Agenda, 20 November 2023

Agenda and associated papers for the Board Meeting in public
14 November 2023
Report
Smiling Man

Diabetes care and support

A report into people’s experiences of diabetes care and support in Shropshire
30 October 2023
Report
Man with glasses on head reading letter and looking confused

NHS and Social Care Complaints Report

We asked people to share their experiences of making a complaint about NHS or social care services in Shropshire within the last two years. Through our IHCA Service we have often heard from people who have found the process confusing and disappointing which has sometimes resulted in people deciding not to complain at all.
18 October 2023
Report

Landona House Care Home - Enter and View visit report

Three authorised representatives visited Landona House Care Home, Wem on Tuesday 11 July. The visit was semi-announced meaning that the home knew that we would visit within a two-week period.
7 September 2023
Report

Community pharmacies across the county now offering oral contraception

Community pharmacies across Shropshire, Telford and Wrekin are now offering oral contraception, previously prescribed by a GP, to local people.
4 September 2023
News

Accessing and receiving Domiciliary Care

We would like to hear people’s experiences of accessing and receiving domiciliary care or care at home in Shropshire in the last two years.
31 July 2023
News
Woman sharing her experience

Together we're making health and social care better - Healthwatch Shropshire Annual Report 2022-23

The Annual report sets out how we have listened to people and worked with partners through the year to make a difference.
13 July 2023
Report
Big Conversation poster

Big Health and Wellbeing Conversation

Have your say on local health and care services – People from every corner of Shropshire are being invited to talk about the future of health and care, as part of the Big Health and Wellbeing Conversation.
30 May 2023
News
Woman in hospital outpatients

Because we all care – GP referrals

Nationally Healthwatch has been hearing about patients struggling to access General Practice and the affect this had when they needed a referral to more specialist care. We wanted to understand how the residents of Shropshire were being affected.
22 May 2023
Report

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