Unsung Hero Award logo
Do you know an unsung hero?
Our colleagues at the Care Quality Commission want to know if you know a member of non-medical NHS staff who always goes the extra mile?
3 September 2019
News
Woman standing infront of a hospital sign that shows all the different departments
Shropshire Care Closer to Home Case Managers in place
Case Managers are now in place at pilot sites. Case Manager training is now complete and the teams have taken up their positions at the designated pilot sites this week.
3 September 2019
News
man lying down in a hospital bed with a child holding his hand
A Good Death
Death and dying can be a very difficult topic to talk about. Whether the person is in hospital or being supported to die at home, there is only one chance for the providers of care to get it right. Have your say to help improve things.
3 September 2019
News
Community invited to SaTH engagement events
Two community engagement events are being held next month for residents served by Shropshire’s two acute hospitals.
The Shrewsbury and Telford Hospital NHS Trust (SaTH), which runs the Royal Shrewsbury Hospital (RSH) and Princess Royal Hospital (PRH) in Telford, is hosting the Community Working Together sessions on 3 and 5 September.
2 September 2019
News
Booklet Cover
Making a complaint about the NHS
This is an independent step by step guide to making a complaint about any NHS service. It is designed to give you everything you need to lodge you complaint. Produced by Healthwatch Shropshire's Independent Health Complaints Advocacy Service.
2 September 2019
Advice and Information
Graphic of two people speaking
Social Care Jargon Buster
The Social Care system can be complicated, this guide is designed to help people understand the language used by experts. It lists the 52 most commonly used social care words and phrases and what they mean
2 September 2019
Advice and Information
Graphic of two people speaking
NHS Acronym buster
If you are confused by the language commonly used by people working in and around the National Health Service this guide aims to help you. It covers definitions of over 1000 commonly used acronyms and abbreviations in the NHS.
2 September 2019
Advice and Information
Hospital worker in a room full of patients and family members smiling at the camera
Healthtalk online
healthtalk.org provides free, reliable information about health issues, by sharing people's real-life experiences. You can watch people sharing their stories about cancer, autism, motor-neurone disease, pregnancy, drugs, depression and much more.
2 September 2019
Advice and Information
Closeup of mobile phone
NHS Apps Library
There are many health and well-being apps available. To help people find those which meet national standards, regulations and industry best practice the NHS has assessed the apps on the list against a range of NHS standards.
2 September 2019
Advice and Information
GP smiling at the camera with a patient in the background
Lab Tests online
Receiving laboratory test results can be a stressful experience. If you are unsure about your tests and the results this resource can be very helpful.
2 September 2019
Advice and Information
Dental tools
What should you expect when it comes to care for your teeth?
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
24 July 2019
Advice and Information
Elderly man and woman talking together at a Healthwatch event
Alexandra House, Ludlow - Enter & View visit report
This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.
17 July 2019
Report