An elderly man wearing a hat smiling at the camera
Meadowbrook Care Home, Oswestry- Enter & View visit report
We wanted to explore the quality of life experienced by residents in Meadowbrook; including dignity, respect and choice, with particular reference to food and drink.
26 November 2018
Report
Info-graphic of people talking
Board Meeting minutes, 22 November 2018
Find out what was discussed at our November board meeting
22 November 2018
Report
Graphic of 2 figures talking
Lost in Space: Shropshire Rural Mental Health in an age of austerity
This report produced by Patient and Carer Experience explores the the experience of rurally-based mental health service users with a serious mental illness, their carers and clinicians; it identifies the particular barriers and challenges they face.
6 November 2018
Report
Poster used to promote audiology hot topic
Earwax removal services - spotlight report
We heard that people were finding it increasingly difficult to access ear wax removal services, even though they had previously received treatment. We decided to focus on patient experience of audiology and hearing loss services.
1 November 2018
Report
Lynn Cawley photo
New Chief Officer for Healthwatch Shropshire
We are very pleased to announce the appointment of Lynn Cawley as our new Chief Officer. Ms Cawley has worked as the Enter & View Officer with us for the past 3 years following a career in social work and the education sector.
29 October 2018
News
Young volunteer at a youth event
Child mental health: is it in crisis in Shropshire?
BBC Panorama reported last week that “Britain is in the grip of a child mental health crisis and getting help is a postcode lottery”. We would like to know about the experiences of children, parents, carers and the professionals who support them.
4 October 2018
News
Healthwatch graphic of a magnifying glass
Accessible Information Standard Summary Enter & View report 2018
The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?
1 October 2018
Report
Info-graphic of people talking
Board Meeting minutes, 10 September 2018
Find out what was discussed at our September board meeting
11 September 2018
Report
Info-graphic of people talking
Eye Care Services
Hospital based ophthalmology services
7 September 2018
Report
Pregnant woman
Shropshire Maternity Mental Health provision one of the worst in the country
The Maternal Mental Health Alliance has published data that shows that the level of specialist support given to Shropshire women and their families is “extremely basic” and “falls short of national standards”.
4 September 2018
News
Graphic of the Healthwatch icon
Complaints process log sheet
Use this to help you keep track of all important conversations, agreements and documents
2 September 2018
Advice and Information
Help with filling out a form
Independent Health Complaints Advocacy Service leaflet
Healthwatch Shropshire provides the Independent Health Complaints Advocacy Service for people who receive NHS services in Shropshire and for Shropshire residents who receive NHS services outside the county. This leaflet will give you an overview.
2 September 2018
Advice and Information