Pregnant woman
Shropshire Maternity Mental Health provision one of the worst in the country
The Maternal Mental Health Alliance has published data that shows that the level of specialist support given to Shropshire women and their families is “extremely basic” and “falls short of national standards”.
4 September 2018
News
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Complaints process log sheet
Use this to help you keep track of all important conversations, agreements and documents
2 September 2018
Advice and Information
Help with filling out a form
Independent Health Complaints Advocacy Service leaflet
Healthwatch Shropshire provides the Independent Health Complaints Advocacy Service for people who receive NHS services in Shropshire and for Shropshire residents who receive NHS services outside the county. This leaflet will give you an overview.
2 September 2018
Advice and Information
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Shropshire NHS complaints contacts
Details of the complaints contact points of local NHS providers
2 September 2018
Advice and Information
Royal Shrewsbury Hospital, Clinic 4 (Head & Neck) - Enter & View Report
We wanted to understand the way this combined clinic works (doctors in different specialties work on the same afternoon) to meet the various needs of cancer patients in particular and how the pressures on the clinic impact on patients.
22 August 2018
Report
GP consulting with a patient
Severn Fields Medical Practice, Shrewsbury - Enter & View visit report
The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?
16 August 2018
Report
Volunteer from Healthwatch Somerset
Montgomery House (Wrekin Unit), Shrewsbury- Enter & View visit report
We wanted to explore the quality of life experienced by residents with a learning disability in Montgomery House, particularly relating to their dignity, choice and respect
16 August 2018
Report
GP consulting with a patient
Portcullis Surgery, Ludlow - Enter & View visit report
The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?
2 August 2018
Report
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Prescription Ordering Direct Service
You have told us that the Prescription Ordering Direct (POD) service was difficult to contact.
31 July 2018
Report
Man talking on a phone
Caxton Surgery Enter & View visit report
The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?
19 July 2018
Report
What would you do logo
The top five things people in Shropshire, Telford and Wrekin would like to see improved in local NHS services to help them lead healthier lives
Hundreds of people in Shropshire, Telford and Wrekin have shared their views on how to improve local NHS services.
15 July 2018
News
Two figures standing under Healthwatch banner
Annual Report April 2017 - March 2018
Unaudited Trustees' report and financial statements for the year ending 31 March 2018
7 July 2018
Report