News and reports

Around 2.2 million people aged 16 and over, who are registered with a GP practice in England, will receive an invitation to take part in Europe’s biggest patient experience survey in the new year.

Home care (also known as domiciliary care) is often seen as the ‘front line’ of social care. We are asking those receiving home care in Shropshire to tell us about their experiences

Agenda and associated papers for the Board Meeting in public

Healthwatch Shropshire visited eight care homes registered with CQC as providing some level of Dementia care to learn more about the care they provide and identify areas of good practice. The visits included both residential and nursing homes. We chose care homes of varying size and CQC rating and in different areas of Shropshire.

The purpose of the visit was to understand the quality of care provided in a temporary ward; what the patient experience is, and if there are challenges that are perhaps not found in permanent wards.