1. Annual Report: April 2018 - March 2019

    Report -

    Our annual report tells the story of our work over the past 12 months.

  2. Healthwatch Shropshire Complaints Policy

    Report -

    Anyone who is dissatisfied with any aspect of the service received from Healthwatch Shropshire, including the Independent Health Complaints Advocacy Service, can make a complaint under Healthwatch Shropshire’s complaints policy.

  3. Healthwatch Shropshire Information Asset Register

    Report -

    This register details the information procesed by Healthwatch Shropshire, how it is stored, who has access to it and how long it is stored.

  4. Healthwatch Shropshire Records Retention Policy

    Report -

    This policy sets out our information retention schedule.

  5. Healthwatch Shropshire Information Governance Policy

    Report -

    This policy sets out the principles which govern our use of information.

  6. Enter & View Policy

    Report -

    Healthwatch Shropshire Enter & View Policy

  7. Board Meetings in public

    Report -

    Healthwatch Shropshire policy for board meetings in public.

  8. Board Meeting minutes, 28 February 2019

    Report -

    Find out what was discussed at our February board meeting

  9. Board Meeting minutes, 22 November 2018

    Report -

    Find out what was discussed at our November board meeting

  10. Board Meeting minutes, 10 September 2018

    Report -

    Find out what was discussed at our September board meeting

  11. Board Meeting minutes, 4 June 2018

    Report -

    Find out what was discussed at our June board meeting

  12. Board Meeting minutes, 26 February 2018

    Report -

    Find out what was discussed at our February board meeting

  13. Board Meeting Agenda, 30 May 2019

    Report -

    Papers for the board meeting in public.

  14. Board Meeting minutes, 6 September 2017

    Report -

    Find out what was discussed at our September board meeting

  15. A Good Death

    News -

    Death and dying can be a very difficult topic to talk about. Whether the person is in hospital or being supported to die at home, there is only one chance for the providers of care to get it right. Have your say to help improve things.

  16. Annual Report April 2017 - March 2018

    Report -

    Unaudited Trustees' report and financial statements for the year ending 31 March 2018

  17. Annual Report April 2016 - March 2017

    Report -

    Unaudited Trustees' report and financial statements for the year ending 31 March 2017

  18. Board Meeting minutes, 23 May 2017

    Report -

    Find out what was discussed at our May board meeting

  19. Board Meeting minutes, 14 February 2017

    Report -

    Find out what was discussed at our February board meeting

  20. Board Meeting minutes, 24 November 2016

    Report -

    Find out what was discussed at our November board meeting

  21. Board Meeting minutes, 12 September 2016

    Report -

    Find out what was discussed at our September board meeting

  22. Board Meeting minutes, 24 May 2016

    Report -

    Find out what was discussed at our May board meeting

  23. Board Meeting minutes, 22 January 2016

    Report -

    Find out what was discussed at our January board meeting

  24. Board Meeting minutes, 19 November 2015

    Report -

    Find out what was discussed at our November board meeting

  25. Board Meeting minutes, 10 September 2015

    Report -

    Find out what was discussed at our September board meeting

  26. Board Meeting minutes, 26 May 2015

    Report -

    Find out what was discussed at our May board meeting

  27. Board Meeting minutes, 17 February 2015

    Report -

    Find out what was discussed at our February board meeting

  28. Board Meeting minutes, 17 November 2014

    Report -

    Find out what was discussed at our November board meeting

  29. Board Meeting minutes, 12 September 2014

    Report -

    Find out what was discussed at our September board meeting

  30. Board Meeting minutes, 16 May 2014

    Report -

    Find out what was discussed at our May board meeting

  31. Board Meeting minutes, 11 February 2014

    Report -

    Find out what was discussed at our February board meeting

  32. Board Meeting minutes, 19 November 2013

    Report -

    Find out what was discussed at our November board meeting

  33. The way forward

    Report -

    A report from the Healthwatch Shropshire Annual event 2013. The event was to inform development of HWS’s future work programme.

  34. Healthwatch Shropshire Forward Work Programme 2015-16

    Report -

    The forward work programme for 2015 - 16 has been developed from the experiences in the first 21 months of HWS’s operation, the intelligence received,
    the local health and social care context and a discussion at a development session in January 2015

  35. Healthwatch Shropshire Forward Work Programme 2016 - 17

    Report -

    The forward work programme for 2016-17 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local
    insight by colleagues and stakeholders.

  36. Healthwatch Shropshire Forward Work Programme 2018 - 19

    Report -

    The forward work programme for 2018-19 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local
    insight by colleagues and stakeholders.

  37. New Chief Officer for Healthwatch Shropshire

    News -

    We are very pleased to announce the appointment of Lynn Cawley as our new Chief Officer. Ms Cawley has worked as the Enter & View Officer with us for the past 3 years following a career in social work and the education sector.

  38. Giving your time has huge benefits

    News -

    A local charity, Healthwatch Shropshire, is finding that the widely accepted benefits of volunteering for individuals and their communities are certainly true.

  39. Shropshire Patient Champion Takes Local Views to Heart of Westminster

    News -

    Representatives from Healthwatch Shropshire recently travelled to London to join forces with more than 100 fellow local Healthwatch organisations at the annual parliamentary reception.

  40. Board Meeting agenda, 28 November 2019

    Report -

    Agenda and associated papers for the Board Meeting in public

  41. Board Meeting Agenda, 27 February 2020

    Report -

    Agenda and associated papers for the Board Meeting in public

  42. Healthwatch Shropshire Forward Work Programme 2019 - 20

    Report -

    The forward work programme for 2019-20 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local insight by colleagues and stakeholders.

  43. Annual Report: April 2019 - March 2020

    Report -

    The Annual report sets out how we have listened to people and worked with partners through the year to make a difference.

  44. Board Meeting Agenda, 26 November 2020

    Report -

    Agenda and associated papers for the Board Meeting in public

  45. Board Meeting, questions from the public, 26 November 2020

    Report -

    The following questions were asked of our Board and our visiting speakers.