1. Neurology Hot Topic

    Report -

    We had recieved little feedback about the Neurology Services in Shropshire; we were unsure why this was and were keen to understand the patient experience especially as we knew that the neurological services in Shropshire were under pressure.

  2. Stoke Heath Prisoner Engagement

    Report -

    We were approached by NHS England’s Health and Justice Team to go into HMP Stoke Heath prison in Shropshire to talk to the prisoners about their experience of health care within the prison setting.

  3. Royal Shrewsbury Hospital, Clinic 4 (Head & Neck) - Enter & View Report

    Report -

    We wanted to understand the way this combined clinic works (doctors in different specialties work on the same afternoon) to meet the various needs of cancer patients in particular and how the pressures on the clinic impact on patients.

  4. Royal Shrewsbury Hospital, Ward 21 (Supported Discharge) - Enter & View visit report

    Report -

    The purpose of this visit was to find out if patients have been effectively communicated with about their care and hospital discharge arrangements, and whether they are treated with dignity and respect.

  5. Royal Shrewsbury Hospital, Ophthalmology Department - Enter & View Report

    Report -

    The primary purpose for this visit was to understand whether the new location of the Eye Clinic has improved the quality of patient care, both clinically and in terms of the environment. We also asked about the Accessible Information Standard.

  6. Royal Shrewsbury Hospital, Ward 22 (Trauma & Orthopaedics) - Enter & View visit report

    Report -

    The purpose of the visit was to find out if patients are treated with dignity and respect, have privacy and that staff respond appropriately to meet care needs, including preparation for discharge.

  7. The Robert Jones and Agnes Hunt Orthopaedic Hospital, Gladstone Ward - Enter & View Visit

    Report -

    The purpose of the visit was to speak to patients about their experience of being on the ward. To find out if they feel they are given the information they need, are listened to and involved in on-going decisions about their care and treatment.

  8. Royal Shrewsbury Hospital, Ward 25 (Colorectal Surgery / Gastroenterology) - Enter & View Report

    Report -

    The purpose of the visit was to explore the quality of the patient experience on the ward.

  9. Royal Shrewsbury hospital, Ward 26 (General Surgery) - Enter & View Report

    Report -

    The purpose of the visit was to explore the quality of the patient experience on the ward.

  10. Eye Care Services

    Report -

    Hospital based ophthalmology services

  11. Inhealth Pain Management Solutions - Enter & View visit report

    Report -

    The purpose of these visits was to explore issues around access to the community based service, administration issues around the appointment system and experience of care.