News and reports

We had recieved little feedback about the Neurology Services in Shropshire; we were unsure why this was and were keen to understand the patient experience especially as we knew that the neurological services in Shropshire were under pressure.

It is known that this community generally suffer from health inequalities but there is very little information about experiences in Shropshire. We aimed to find out more.

Keele University student research. The aim was to gather the views of local residents with special communication needs and make recommendations about how services could better meet their health needs by following the Standard.

Patient feedback to Healthwatch Shropshire showed there were issues around accessing the reconfigured Memory Service. This feedback was shared with the service provider, South Staffordshire & Shropshire Foundation Trust (SSSFT).

We were made aware that there are some issues around the information provided for members of the public about access to Mental Health Services in Shropshire.

Following the reconfiguration of wards from single to mixed sex occupancy concerns had been raised. We wanted to speak to service users to understand how sae they felt and if they felt supported by staff.

This visit was a stand alone visit to explore the quality of life experienced by residents in Beech House.

Find out what was discussed at our September board meeting

The Advocacy Charter was published in July 2002 and defines and promotes key advocacy principles. This charter is the basis for Healthwatch Shropshire’s Independent Health Complaints Advocacy Service.

Fact sheet to help you write a letter of complaint.

The number of people being cared for in their own homes is increasing but what should you expect from home care services?

The purpose of the visit was to speak to patients about their experience of being on the ward. To find out if they feel they are given the information they need, are listened to and involved in on-going decisions about their care and treatment.