News and reports

Agenda and associated papers for the Board Meeting in public

We wanted to hear about people's experiences of seeking urgent medical care following the introduction of NHS 111 First into Shropshire in December 2020.

Healthwatch Shropshire staff and volunteers looked at the websites and social media of care homes in Shropshire to find out what information was available and how social media was being used.

Healthwatch Shropshire and Healthwatch Telford & Wrekin worked together to find out about people’s experiences of leaving hospital during the pandemic.

Agenda and associated papers for the Board Meeting in public

We worked with Healthwatch Telford & Wrekin to try and understand about the experiences of those who have received 'out of hours' palliative care since the beginning of March 2020.

The following questions were asked of our Board and our visiting speakers.

Agenda and associated papers for the Board Meeting in public

We asked the public to share their views and experiences of phone, video and online appointments during the pandemic. This is what they told us.

Find out what was discussed at our September board meeting

We wanted to give people receiving domiciliary or home care a chance to give their views. We were also looking to build up a picture of the sector in Shropshire, what works well and what are the challenges.

Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England