From Whitchurch to Ludlow and everywhere in between, we make sure the NHS and other decision makers hear your voice and use your feedback to improve care.
I need a GP appointment and was advised to ring at 8:30am to get a same day appointment. It took nearly an hour to get through, they really need more people to answer the phones.
Latest reports and publication

Ward 28 - Frailty at the Royal Shrewsbury Hospital - Enter & View visit report
Three Healthwatch representatives visited Ward 28 - Frailty at the…
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Swan Hill House Residential Home Enter and View Visit Report
Two Healthwatch Authorised Representatives visited Swan Hill House…
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Advice and information

NHS 111: Booking your A&E appointment
Learn what NHS 111 is and how you can use the service to book an A&E appointment

Getting a second opinion about your care
A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or treatment…

What should I do if my GP removes me from their list?
GP practices very rarely remove patients from their list. If you are removed from a GP practice, you may need to register with a new one.