Ward 28 - Frailty at the Royal Shrewsbury Hospital - Enter & View visit report

Three Healthwatch representatives visited Ward 28 - Frailty at the Royal Shrewsbury Hospital on Tuesday, 25th February 2025. The visit was semi-announced, meaning that the Ward Manager was informed of the visit but not the specific date or time

Key Findings

  • Ward 28 is successful in providing encouraging and supportive care for its patients, and this has improved over time.
  • Patients are informed of the role they need to play in their recovery and eventual discharge. However, most patients we spoke to were unaware of any activities taking place on the ward.
  • Patients express high levels of satisfaction with the care they receive on Ward 28.
  • Most of the staff were not familiar with the "Reconditioning Initiative" by name and few of the patients we saw were dressed in their day clothes.

Downloads

Ward 28 Frailty Enter and View Report

More information about the Enter & View scheme can be found here.

Please note the findings of this report reflect what we found on the day of our visit and services may change over time. More information about this service can be found on the Care Quality Commission website and the Hospital website.

If you need this report in a different format, please contact us:

enquiries@healthwatchshropshire.co.uk

01743 237884

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