News and reports

Three Healthwatch representatives visited Ward 28 - Frailty at the Royal Shrewsbury Hospital on Tuesday, 25th February 2025. The visit was semi-announced, meaning that the Ward Manager was informed of the visit but not the specific date or time

Two Healthwatch Authorised Representatives visited Swan Hill House Residential Home in Shrewsbury on 11th March 2025. The visit was semi-announced, meaning that the Head of Care was informed of the visit, but not the specific date or time.

The Annual report sets out how we have listened to people and worked with partners through the year to make a difference.

Working with NHS Shropshire, Telford and Wrekin and the Local Pharmaceutical Committee we developed a survey to ask patients about both their awareness of enhanced services and their experience of using pharmacy services.

We wanted to understand where students would first seek out medical advice if they needed it.

Agenda and associated papers for the Board Meeting in public

Agenda and associated papers for the Board Meeting in public

NHS Shropshire, Telford & Wrekin (NHS STW) are working to improve cancer care services for the local population through the implementation of their Integrated Cancer Strategy 2022 - 2027. In 2024, to help with this aim and to ensure that the patient voice is at the centre of developments we decided to ask people to share their experiences with us of living with cancer.

Three Healthwatch authorised representatives visited Royal Shrewsbury Hospital Emergency Department (A&E) on Monday 22 July 2024. The visit was semi-announced meaning that the hospital knew that we would visit but not the time and date of the visit.

The Annual report sets out how we have listened to people and worked with partners through the year to make a difference.

This policy outlines Healthwatch Shropshire’s approach to internal whistleblowing and the procedure shows the steps which must be taken in implementing this policy.

Agenda and associated papers for the Board Meeting in public