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This visit was a stand alone visit to explore the quality of life experienced by residents of this nursing, dementia and residential home.

Healthwatch Shropshire was involved in Phase 1 of this review with a seat on the MLU Review Board. We took along over 300 pieces of feedback that we have received from services users.

We wanted to explore the quality of life experienced by residents in Hendra House, with a particular focus on dignity, choice and respect

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

Unaudited Trustees' report and financial statements for the year ending 31 March 2017

Residents at a local care home were very upset with some building work that had reconfigured the communal living space.

We received feedback that a patient was unable to contact their GP through the out of hours telephone number and there was some confusion over who was covering a regular closed afternoon, the practice or ShropDoc.

Prisoners at HMP Stoke Heath raised concerns about pain medication. They told us that people had their medication stopped and that there was no support for coming off these medications, even when people may have been on them for many years.

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Find out what was discussed at our May board meeting

This visit was a return visit to explore the quality of life experienced by residents who have varying degrees of learning disabilities and complex needs, following a visit conducted in 2015.

The purpose of this visit was to explore the quality of life experienced by residents; looking at Dignity, Choice and Respect.