Churchmere Medical Practice; Claypit Street Surgery - Enter & View visit report
We visited the surgery to engage with service users and staff to understand how the practice was providing confidentiality, dignity and respect and continuity of care following a change of service.
31 January 2019
Lost in Space: Shropshire Rural Mental Health in an age of austerity
This report produced by Patient and Carer Experience explores the the experience of rurally-based mental health service users with a serious mental illness, their carers and clinicians; it identifies the particular barriers and challenges they face.
6 November 2018
Accessible Information Standard Summary Enter & View report 2018
The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?
1 October 2018
Royal Shrewsbury Hospital, Clinic 4 (Head & Neck) - Enter & View Report
We wanted to understand the way this combined clinic works (doctors in different specialties work on the same afternoon) to meet the various needs of cancer patients in particular and how the pressures on the clinic impact on patients.
22 August 2018