Help your NHS help you

Since March 2020 hospitals have been working closely with community health and social care partners (including local councils) to improve the discharge process. Triggered by Covid-19, the aim has been to make sure no one is in hospital longer than they need to be.

Healthwatch Shropshire and Healthwatch Telford & Wrekin are running this survey to gather people’s experience of discharge under the current arrangements. We have worked with local hospital trusts, including Shrewsbury and Telford Hospital Trust, the Clinical Commissioning Group and Shropshire and Telford & Wrekin Councils to develop a short questionnaire.

We want to hear about what is working well and where things could be improved so that lessons can be learnt and changes made to improve the process and patient experience.

Take just 10 minutes to tell us about your experience and help the NHS know how to improve care for all.

Giving feedback, both good and bad, can help the NHS and social care services prepare for future busy periods and challenges.

All responses are anonymous.