We really want to know how patients have found these new methods of appointments so that we can ensure that the patient voice is heard as the new systems are extended across health care.
— Lynn Cawley, Chief Officer, Healthwatch Shropshire

Please fill out the form below with your experience of using phone, video or online health and social care appointments. You may wish to leave your contact details so that we can get in touch if we have further questions for you.

In order for your comment to be as helpful as possible, please try to include details, e.g.

  • The name of the service, e.g. name of your GP practice, outpatient department or social service team
  • Why was the experience good or not so good?
  • What technology/equipment/knowledge did you need to make the appointment happen? Did you need help from someone else?
  • How do you feel about being offered further telephone and video appointments in the future?
  • How do you feel about the subsequent care or treatment the appointment lead to?
  • Your age

Contact Information

We recognise the patient's right to remain anonymous. However, should you wish to receive feedback, assistance or further information regarding your comments, please leave contact details. These will not be shared outside Healthwatch Shropshire unless we have your explicit consent or in exceptional circumstances such as for safeguarding purposes, as described in our Privacy Policy