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1. Ward 22 Short Stay RSH - Enter & View visit report

   Report - 30 January 2023

   Four authorised representatives visited Ward 22 Short Stay, Royal Shrewsbury Hospital, on Tuesday 22 November 2022 at midday. The visit was semi-announced meaning that the Ward knew that we would visit within a two-week period.

2. Your Care Your Way-Meeting Communication Needs

   Report - 27 March 2023

   To support Healthwatch England’s Your Care Your Way Campaign, we gathered experiences of people locally, raised awareness of the standard within the local community and shined a spotlight on the impact of communication needs not being met.

3. NHS and Social Care Complaints Report

   Report - 18 October 2023

   We asked people to share their experiences of making a complaint about NHS or social care services in Shropshire within the last two years. Through our IHCA Service we have often heard from people who have found the process confusing and disappointing which has sometimes resulted in people deciding not to complain at all.