1. Board Meeting minutes, 11 February 2014

    Report -

    Find out what was discussed at our February board meeting

  2. You Said, We Did: April 2013 - March 2014

    Report -

    Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public.

  3. Board Meeting minutes, 16 May 2014

    Report -

    Find out what was discussed at our May board meeting

  4. Mind the Gap

    Report -

    A Study of Health and Social Care Access Issues for Adults with Asperger’s Syndrome and High Ability Autism in Shropshire carried out by Autonomy, a self-help group for people with Asperger syndrome.

  5. Accident & Emergency department attendance at Shrewsbury & Telford Hospital NHS Trust

    Report -

    A survey of the reasons behind attendance at A&E and awareness and usage of other local urgent care services

  6. Board Meeting minutes, 12 September 2014

    Report -

    Find out what was discussed at our September board meeting

  7. Changing Times: What does it mean for you?

    Report -

    A report of Healthwatch Shropshire’s Annual Event, 2014. The event aimed to address the current changes to health and social care in Shropshire and what the impact of these changes will be.

  8. You Said, We Did: April 2014 - September 2014

    Report -

    Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public.

  9. Board Meeting minutes, 17 November 2014

    Report -

    Find out what was discussed at our November board meeting

  10. Report on feedback from ICS prototype patients

    Report -

    In August 2014 we were commissioned to undertake an evaluation of the patient / service user experience of the Integrated Community Services (ICS) prototype. The ICS prototype was set up in November 2013

  11. Board Meeting minutes, 17 February 2015

    Report -

    Find out what was discussed at our February board meeting

  12. Exploring the reality: How do the various health and social care agencies provide services appropriate to individuals who identify as trans?

    Report -

    sand, Safe Aging No Discrimination, researched the hopes, fears, experiences, expectations of health & social care by older – and old ‐ lesbian, gay, bisexual and trans people in Shropshire

  13. Healthwatch Shropshire Forward Work Programme 2015-16

    Report -

    The forward work programme for 2015 - 16 has been developed from the experiences in the first 21 months of HWS’s operation, the intelligence received,
    the local health and social care context and a discussion at a development session in January 2015

  14. You Said, We Did: October 2014 - March 2015

    Report -

    Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public.

  15. Board Meeting minutes, 26 May 2015

    Report -

    Find out what was discussed at our May board meeting

  16. If you talk to somebody that is sighted they don’t understand

    Report -

    “If you talk to somebody that is sighted they don’t understand”: the experiences of adults with visual impairment and sight loss of NHS Outpatient Eye Care services within Shropshire by Shropshire Rural Community Council

  17. Bradeney House, Worfield - Enter & View visit report

    Report -

    The purpose of the visit was to explore the quality of life experienced by service users in this care setting with respect to dignity, choice and respect:.

  18. Board Meeting minutes, 10 September 2015

    Report -

    Find out what was discussed at our September board meeting

  19. Access to GP appointments

    Report -

    In partnership with other local Healthwatch we surveyed patients about their experiences of booking and accessing their GP practice.

  20. Views of Healthcare Professionals in Primary Care About the Diagnosis and Management of Dementia

    Report -

    Keele University student research. The aim was to use the findings to shape the new Dementia Strategy Action Plan for Shropshire, alongside those of other organisations, healthcare professionals and people living with dementia and their carers.

  21. Shropshire Midwife Led Units - Enter & View Report

    Report -

    We reviewed the recommendations in the 2013 maternity services review and developed some key issues to discuss with staff and patients at each of the four units, Bridgnorth, Ludlow, Oswestry and Shrewsbury

  22. Everybody Matters: Promoting Physical and Mental Wellbeing across Health & Social Care services

    Report -

    A report of our Annual Event, 2015 It focused on the importance of achieving parity between mental and physical health provision within Shropshire. It was intended to spread awareness and help understanding of how mental health services are offered.

  23. Board Meeting minutes, 19 November 2015

    Report -

    Find out what was discussed at our November board meeting

  24. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.