1. Advice and Information -

    Fact sheet to help you write a letter of complaint.
  2. Advice and Information -

    The Advocacy Charter was published in July 2002 and defines and promotes key advocacy principles. This charter is the basis for Healthwatch Shropshire’s Independent Health Complaints Advocacy Service.
  3. Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
  4. Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?