Accessible Information Standard Summary Enter & View report 2018

The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?
Healthwatch graphic of a magnifying glass

Full Report

GP Practices AIS report

Between November 2017 and June 2018 we visited a number of GP practices in the county to find out what progress had been made locally in implementing the AIS and any challenges the practices faced.

The report was shared with GP practices and with Shropshire Clinical Commissioning Group. One practice manager who had not been visited reported that they "found the ... report to be really helpful and there are certainly 1 or 2 points I shall be taking up."

More information about the Enter & View scheme can be found here.

If you need this report in a different format, please contact us:

01743 237884

Looking for information about health and care?

Find advice and information to help you stay well and make decisions about your health and social care support.

Find advice and information