Coton Hill House, Shrewsbury - Enter & View visit report

This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.
Woman with man drinking tea

Summary

The purpose of the visit was:

  • To make observations of the home environment and interactions between staff, residents and their families.
  • To understand the home’s approach to providing ‘person centred’ care (including Dementia care) and the support available for staff.
  • To hear about how staff support residents to maintain their independence, make choices and maintain relationships with family / carers.

Key Findings

We suggest the following should be considered:

  • Ensuring that the redecoration is consistently 'Dementia friendly' across the whole home.
  • Developing the use of the outside area for residents.
  • Replacing outdated bedroom furniture and frayed carpet.
  • Providing large-face clocks in bedrooms and lounges and calendars in the lounges.
  • The provision of a dedicated quiet area including for residents to speak to visitors.
  • The light switches in bedrooms to contrast to their surrounds.

Full Report

Coton Hill Enter & View visit report

More information about the Enter & View scheme can be found here.

Please note the findings of this report reflect what we found on the day of our visit and services may change over time. More information about this service can be found on the Care Quality Commission website and the home website.

If you need this report in a different format, please contact us:

enquiries@healthwatchshropshire.co.uk

01743 237884

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