You said, we did - Shifnal & Priorslee Medical Practice

Between 25th May and 1st June 2021, 45 members of the public contacted us about Shifnal and Priorslee Medical Practice. The vast majority of these comments were expressing concern about aspects of the service provided by the practice.
GP sitting opposite a patient about to take their tempreature

In response to these comments we wrote to the practice to ask questions about the issues raised by patients.  We asked questions about appointments, staff and services, confidentiality and patient involvement.  

We received a response from the practice informing us of changes that are being put in place in relation to staff training, availability of appointments and improvements to the telephone system.  

Downloads

Here you can download our full letter to Shifnal & Priorslee medical practice and their response.  

HWS Letter to Shifnal Medical Practice June 2021
Shifnal & Priorslee Medical Practice Response to HWS June 2021

If you need these letters in a different format, please contact us:

enquiries@healthwatchshropshire.co.uk

01743 237884

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