Two people sitting in a waiting room
Worthen Medical Practice - Enter & View visit report
The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?
29 May 2018
Report
Healthwatch Shropshire Information Governance Policy
This policy sets out the principles which govern our use of information.
29 May 2018
Report
Healthwatch Shropshire Records Retention Policy
This policy sets out our information retention schedule.
22 May 2018
Report
GP sitting opposite a patient about to take their tempreature
Albrighton Medical practice - Enter & View visit report
The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?
16 May 2018
Report
Graphic of the Healthwatch icon
Food Hygiene Standards
Following our intervention care home monitoring has been improved.
7 May 2018
Report
Healthwatch Shropshire Information Asset Register
This register details the information procesed by Healthwatch Shropshire, how it is stored, who has access to it and how long it is stored.
1 April 2018
Report
Two figures standing under Healthwatch banner
An analysis of the awareness and attitudes towards the complaints procedures in local general practices in Shrewsbury, from the perception of patients and staff members.
Keele University student research. The aim of this research was to explore people’s experiences of providing feedback on and making a complaint about health and social care services.
29 March 2018
Report
Receptionist talking to a member of the public
Westbury Medical Practice - Enter & View visit report
The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?
28 March 2018
Report
Graphic of the Healthwatch icon
Healthwatch Shropshire Forward Work Programme 2019 - 20
The forward work programme for 2019-20 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local insight by colleagues and stakeholders.
26 March 2018
Report
Graphic of the Healthwatch icon
Healthwatch Shropshire Forward Work Programme 2018 - 19
The forward work programme for 2018-19 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local insight by colleagues and stakeholders.
25 March 2018
Report
Woman standing infront of a hospital sign that shows all the different departments
Royal Shrewsbury Hospital, Ward 21 (Supported Discharge) - Enter & View visit report
The purpose of this visit was to find out if patients have been effectively communicated with about their care and hospital discharge arrangements, and whether they are treated with dignity and respect.
8 March 2018
Report
Male doctor speaking to a male patient
The Redwoods Centre, Holly Ward - Enter & View visit report
Following the reconfiguration of wards from single to mixed sex occupancy concerns had been raised. We wanted to speak to service users to understand how sae they felt and if they felt supported by staff.
7 March 2018
Report