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News and reports

Experiences of out of hours Palliative Care in Shropshire, Telford & Wrekin
We worked with Healthwatch Telford & Wrekin to try and understand about the experiences of those who have received 'out of hours' palliative care since the beginning of March 2020.
21 January 2021
Report
Graphic of hands raised
Board Meeting, questions from the public, 26 November 2020
The following questions were asked of our Board and our visiting speakers.
10 December 2020
Report
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Board Meeting Agenda, 26 November 2020
Agenda and associated papers for the Board Meeting in public
23 November 2020
Report
Man using Mobile phone
Phone, video and on-line appointments during the Covid-19 Pandemic
We asked the public to share their views and experiences of phone, video and online appointments during the pandemic. This is what they told us.
20 October 2020
Report
Info-graphic of people talking
Board Meeting minutes, 9 September 2020
Find out what was discussed at our September board meeting
9 September 2020
Report
Elderly woman smiling face on to the camera
Home Care in Shropshire
We wanted to give people receiving domiciliary or home care a chance to give their views. We were also looking to build up a picture of the sector in Shropshire, what works well and what are the challenges.
3 September 2020
Report
Two people sitting in a waiting room
Highley Medical Centre - Enter & View visit report
Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England
23 July 2020
Report
Group chatting
Social Prescribing for 16-25 year olds
We engaged with people aged 16-25 via an on-line survey and focus groups to find out what they thought about Social Prescribing and to understand activities they are currently involved with and what the benefits and potential barriers there are.
16 July 2020
Report
Health, care and well being services during the Covid-19 pandemic
During Lockdown we wanted to give people the chance to share their experiences to help the health and social care system understand the impact locally and identify any gaps in information and services they might be able to fill.
7 July 2020
Report
Healthwatch Shropshire Event Stand
Annual Report: April 2019 - March 2020
The Annual report sets out how we have listened to people and worked with partners through the year to make a difference.
2 July 2020
Report
GP talking to patient
Experiences of accessing Primary Care Services in Shropshire
The way patients use and access General Practices and Pharmacies is changing and we wanted to know how the patient experience has been affected.
11 June 2020
Report
Patient speaking to a receptionist
Prescott Surgery - Enter & View visit report
Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England
2 April 2020
Report
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