A nurse smiling at the camera in a hospital
Royal Shrewsbury Hospital, Ward 22 (Trauma & Orthopaedics) - Enter & View visit report
The purpose of the visit was to find out if patients are treated with dignity and respect, have privacy and that staff respond appropriately to meet care needs, including preparation for discharge.
21 December 2017
Report
Graphic showing cogs in the mind
Neurology Hot Topic
We had recieved little feedback about the Neurology Services in Shropshire; we were unsure why this was and were keen to understand the patient experience especially as we knew that the neurological services in Shropshire were under pressure.
14 December 2017
Report
Graphic of figure with different pathways
The experiences of Shropshire's Romany, Gypsy and Traveller community
It is known that this community generally suffer from health inequalities but there is very little information about experiences in Shropshire. We aimed to find out more.
17 November 2017
Report
Graphic of figure with different pathways
An analysis of the implementation of the NHS Accessible Information Standard
Keele University student research. The aim was to gather the views of local residents with special communication needs and make recommendations about how services could better meet their health needs by following the Standard.
17 November 2017
Report
Graphic showing cogs in the mind
Memory Service
Patient feedback to Healthwatch Shropshire showed there were issues around accessing the reconfigured Memory Service. This feedback was shared with the service provider, South Staffordshire & Shropshire Foundation Trust (SSSFT).
7 November 2017
Report
Graphic showing cogs in the mind
Mental Health information
We were made aware that there are some issues around the information provided for members of the public about access to Mental Health Services in Shropshire.
17 October 2017
Report
Elderly woman smiling at the camera
The Redwoods Centre, Birch Ward - Enter & View visit report
Following the reconfiguration of wards from single to mixed sex occupancy concerns had been raised. We wanted to speak to service users to understand how sae they felt and if they felt supported by staff.
12 October 2017
Report
Woman helping an elderly man use a IPad
Beech House Nursing Home, Market Drayton- Enter & View visit report
This visit was a stand alone visit to explore the quality of life experienced by residents in Beech House.
12 October 2017
Report
Info-graphic of people talking
Board Meeting minutes, 6 September 2017
Find out what was discussed at our September board meeting
6 September 2017
Report
The Robert Jones and Agnes Hunt Orthopaedic Hospital, Gladstone Ward - Enter & View Visit
The purpose of the visit was to speak to patients about their experience of being on the ward. To find out if they feel they are given the information they need, are listened to and involved in on-going decisions about their care and treatment.
18 August 2017
Report
HM Prisons logo
Stoke Heath Prisoner Engagement
We were approached by NHS England’s Health and Justice Team to go into HMP Stoke Heath prison in Shropshire to talk to the prisoners about their experience of health care within the prison setting.
17 August 2017
Report
An elderly man wearing a hat smiling at the camera
Impact of the 2014 Care Act
Citizens Advice Shropshire looked into the impact that the Care Act 2014 has had on people accessing adult social care in Shropshire.
7 August 2017
Report