News and reports

For us to have an impact and enable the public’s views to be heard when services are being created, re-designed, monitored and evaluated we need to continually learn and improve. We need to know what we are doing well and where we can do better.

The Annual report sets out how we have listened to people and worked with partners through the year to make a difference.

We wanted to hear about people's experiences of seeking urgent medical care following the introduction of NHS 111 First into Shropshire in December 2020.

Healthwatch Shropshire and Healthwatch Telford & Wrekin worked together to find out about people’s experiences of leaving hospital during the pandemic.

We worked with Healthwatch Telford & Wrekin to try and understand about the experiences of those who have received 'out of hours' palliative care since the beginning of March 2020.