Case Studies and focus groups

Would you be happy for us to contact you if we would like to use your story as a case study in our material or invite you to be a member of a focus group to look into the issues further?

We won’t do either of these without speaking to you first about what it involves and you can withdraw consent at any time.

Support and information

HWS recognises the patient's right to remain anonymous. However it is helpful to have contact details:

  • should you wish to receive feedback, assistance or further information regarding your comments.
  • incase we need to follow up to clarify details to ensure your feedback is most effective

These will not be shared outside Healthwatch Shropshire unless we have your explicit consent or in exceptional circumstances such as for safeguarding purposes, as described in our Privacy Policy (link below)


Tell us a bit about you

It would really help to know a little more about you so that we can better understand how people's experiences may differ. These questions are completely voluntary.

How we use this information

The information you share with us will be accessed by Healthwatch England and can be shared with regulators such as the Care Quality Commission, those who pay and organise services (commissioners) and the relevant service provider. This helps us spot trends both locally and nationally to identify areas for improvement.

We may use quotes in our reports, but we will not use any information that will identify you.

As well as your feedback, we also ask you to volunteer some personal information. This helps us to help us understand how different groups experience local health and social care services and supports our focus on improving equality, diversity and inclusion.

If you are sharing information on behalf of another person, make sure that you have their permission to do so, or the information you do share should be anonymous.