Car parking charges for cancer patients

You told us that the car parking charging system at the Shrewsbury and Telford Hospital Trust (SaTH) for cancer patients was unclear and staff were interpreting the rules in various ways.
Lynn Cawley, Chief Officer

You told us that the car parking charging system at the Shrewsbury and Telford Hospital Trust (SaTH) for cancer patients was unclear and staff were interpreting the rules in various ways. It was suggested that posters should be put up to make things clearer. We contacted SaTH and they clarified the position that patients get 4 months free parking when first diagnosed with cancer because it is deemed that they will go through some intensive treatment over that period. This is for all treatment including outpatients appointments. They will review the information on their website and will do some more communication with staff. The Trust were already in the process of drafting a leaflet and have plans to produce some posters when they produce the leaflet.

Lynn Cawley, Chief Officer

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