1. Difficulties contacting patients and staff in hospital during the pandemic

    Blog -

    During the Covid-19 pandemic hospitals have had to place restrictions on visiting patients. This means that families and friends are reliant on speaking to their loved ones and those looking after them by phone.

  2. Hospital Discharges During the Covid-19 Pandemic

    Report -

    Healthwatch Shropshire and Healthwatch Telford & Wrekin worked together to find out about people’s experiences of leaving hospital during the pandemic.

  3. Second dose of COVID-19 vaccine

    Advice and Information -

    The NHS has issued some information and advice concerning the second vaccine dose.

  4. Shropshire residents' experiences included in national report about GP access

    News -

    Healthwatch England research shows that tens of thousands of people struggled to contact or see their doctor during the first year of the pandemic.

  5. Digital Audit of Care Homes in Shropshire

    Report -

    Healthwatch Shropshire staff and volunteers looked at the websites and social media of care homes in Shropshire to find out what information was available and how social media was being used.

  6. Where To Get Medical Help During Easter Bank Holiday

    News -

    Although GP practices are closed over the Easter bank holiday (Friday 2, April to Monday 5, April), NHS services including GP appointments are available say health leaders at NHS Shropshire and NHS Telford and Wrekin Clinical Commissioning Groups

  7. Learning Disability and Autism Programme

    News -

    News from Shropshire, Telford & Wrekin Clinical Commissioning Group (CCG).

  8. Shropshire and Telford & Wrekin Maternity Voices Partnership

    Advice and Information -

    A Maternity Voices Partnership (MVP) is an independent team made up of women and their families, commissioners, service providers and local authorities.

  9. Covid-19 vaccine survey for young adults

    News -

    If you are aged between 18 and 29, the NHS and Public Health teams in Shropshire, Telford and Wrekin would like to understand if you have any particular concerns about the Covid-19 vaccine.

  10. Experiences of urgent medical care in Shropshire

    Report -

    We wanted to hear about people's experiences of seeking urgent medical care following the introduction of NHS 111 First into Shropshire in December 2020.

  11. Access to NHS dental services

    News -

    We have been hearing from Shropshire residents about the problems they are having getting to see an NHS dentist. Are you having problems? Let us know.

  12. Board Meeting Agenda, 7 June 2021

    Report -

    Agenda and associated papers for the Board Meeting in public

  13. Thank You to our Volunteers!

    Blog -

    This Volunteers’ Week we’d like to thank all of our dedicated volunteers for their contributions to the work of Healthwatch Shropshire.

  14. Carers Week 2021: Host of events to recognise and celebrate Shropshire’s carers

    News -

    Over 40 events dedicated to carers will be taking place across Shropshire throughout Carers Week (Monday 7 June to Sunday 13 June 2021).

  15. Women's Health Strategy: Call for Evidence

    News -

    The government is seeking your views to help inform the development of the government’s Women’s Health Strategy.

  16. You said, we did - Shifnal & Priorslee Medical Practice

    News -

    Between 25th May and 1st June 2021, 45 members of the public contacted us about Shifnal and Priorslee Medical Practice. The vast majority of these comments were expressing concern about aspects of the service provided by the practice.

  17. Annual Report: April 2020 - March 2021

    Report -

    The Annual report sets out how we have listened to people and worked with partners through the year to make a difference.

  18. Problems accessing the Prescription Ordering Direct (POD) service

    Blog -

    We have been contacted by people who have been having problems getting through to the POD on the telephone especially around Bank Holidays. Callers report long waits and having to make repeated calls to get through.

  19. Where to go if you’re feeling unwell this Bank Holiday

    News -

    Information from the NHS about services over the holiday weekend

  20. Access to NHS dental services

    Report -

    We asked people to tell us where they had found good access to NHS dental services and where they had found poor access: 93% of people reported poor experiences of accessing services.

  21. Shrewsbury Health and Wellbeing Hub – Listening exercise

    News -

    NHS Shropshire, Telford and Wrekin CCG is calling on the local community to share their views on a proposal for a new health and wellbeing hub in Shrewsbury.

  22. Booking a blood test

    Blog -

    You told us that you were having problems using the new central service to book blood tests, long call times and long waits for appointments.

  23. Improving Health and Wellbeing in Shropshire – Please give your views!

    News -

    Shropshire’s Health and Wellbeing Board (HWBB) has drafted a Joint 2022-2027 Health and Wellbeing Strategy and would like your views and thoughts.

  24. Covid-19 booster vaccinations to be rolled out to patients via appointment only in Shropshire, Telford and Wrekin from this week

    News -

    The NHS in Shropshire, Telford and Wrekin will start delivering Covid-19 booster vaccinations to people in eligible groups as of this week via appointment only.

  25. An Evaluation of Mental Health Carers’ Assessments and the Triangle of Care in Shropshire

    Report -

    A two part investigation looking into the level of care and support those who care for adults with mental health issues feel that they receive in Shropshire.

  26. Share experiences on young person Mental Health Crisis Services

    News -

    Healthwatch Shropshire and Healthwatch Telford & Wrekin have launched a joint campaign to gather information on young people’s experiences of Mental Health Crisis Services since 2020.

  27. We want your feedback on NHS 111 and how you access urgent care services in Shropshire, Telford and Wrekin

    News -

    The NHS in Shropshire and Telford & Wrekin, Healthwatch Shropshire and Healthwatch Telford & Wrekin want to hear from local people about NHS 111 and how you access urgent medical care servces.

  28. Get involved in refreshing the Integrated Cancer Strategy

    News -

    The Shropshire, Telford and Wrekin Clinical Commissioning Group is currently refreshing its 5-year (2021 to 2026) cancer strategy and would welcome your views and suggestions.

  29. Access to ear irrigation services

    Blog -

    We have heard from some patients that they are unable to access ear irrigation services (ear wax removal) from their local GP

  30. How to get your vaccines and boost your immunity in Shropshire, Telford and Wrekin

    News -

    People in Shropshire, Telford and Wrekin are reminded to get their COVID and flu vaccinations to give themselves the best possible protection against these deadly illnesses this winter.

  31. What people told us about our work

    Report -

    For us to have an impact and enable the public’s views to be heard when services are being created, re-designed, monitored and evaluated we need to continually learn and improve. We need to know what we are doing well and where we can do better.

  32. Board Meeting Agenda, 1 December 2021

    Report -

    Agenda and associated papers for the Board Meeting in public

  33. Food Insecurity Project: South-West Shropshire

    Report -

    This report highlights the experiences of people in South West Shropshire who are living with food insecurity and the effects this can have on their health and well-being.

  34. Share your views about the High Intensity Users Service

    News -

    The Shropshire, Telford and Wrekin Clinical Commissioning Group (STW CCG) would like to know what you think about the High Intensity Users (HIU) services in the county to help shape the way the service is provided in future.

  35. Severn Hospice

    Blog -

    It’s always great when we meet with staff from organisations which really value the voice of patients and their families.

  36. People of all ages in Shropshire, Telford and Wrekin are urged to take up ‘Evergreen’ vaccine offer

    News -

    People of all ages in Shropshire, Telford and Wrekin are being urged to get their COVID-19 jabs as infections in the region are rising above the national average.

  37. Boosters jabs available for eligible Shropshire, Telford and Wrekin residents three months after second jab by appointment only and at ‘some’ walk-in clinics

    News -

    People aged 40 and above are now able to have their Covid-19 vaccine three months (91 days) after the date of their second jab.

  38. Getting boosted is the greatest gift you can give yourself and your loved ones this Christmas, says Senior Doctor

    News -

    A Senior Doctor has today urged everyone in Shropshire, Telford and Wrekin who is eligible to get their booster jab before Christmas Day, as new figures show the NHS vaccination programme racked up record numbers of jabs this weekend.

  39. Residents asked to ‘plan ahead when ordering prescriptions’ this Christmas

    News -

    Health professionals at NHS Shropshire, Telford and Wrekin Clinical Commissioning Group (CCG) are asking residents to plan ahead and double-check they have a suitable supply of prescription medication over the festive period.

  40. Pharmacy Opening Hours over the holiday period

    News -

    Bank Holiday opening hours for pharmacies in the Shropshire, Telford and Wrekin area, covering Saturday 25 December, Monday 27 December, Tuesday 28 December and Monday 3 January.

  41. How can we make it easier for women to get advice on their health?

    News -

    A Women’s Health Project Group is asking: How can we make it easier for women in Shropshire and mid-Wales to get advice on their health?

  42. New adult social care support directory launched to help people stay well and independent

    News -

    A new guide to help Shropshire residents access social care and health services has been launched.

  43. Experiences of urgent medical care in Shropshire, Telford & Wrekin October 2021

    Report -

    Following a project in March 2021 about experiences of seeking urgent medical care in Shropshire we wanted to see if there had been any changes in patient experience since the initial introduction of NHS 111 First

  44. Tell us about NHS psychological services

    News -

    We want to hear about your experiences of accessing and using Primary Care Psychological Therapies Service (also known as IAPT)

  45. Mental Health Crisis Services for Children and Young People in Shropshire, Telford & Wrekin

    Report -

    We wanted to know about children & young people's experiences of crisis mental health care in Shropshire, Telford & Wrekin.

  46. App to support more patients in Shropshire

    News -

    The myrecovery patient app is soon to be rolled out across the whole of Shropshire, Telford and Wrekin to support people with musculoskeletal conditions which affect joints, bones and muscles.

  47. NHS Children and Young Person Sexual Assault Referral Service

    News -

    It has recently been announced that the service provider in the West Midlands, including Shropshire, will be Mountain Healthcare for at least the next 4 years

  48. Have your say in shaping local eye-care services

    News -

    If you’ve used NHS eye-care services or care for someone who has, the NHS want to know what you think works well that should be kept and what could be improved.