-
Report -
We wanted to understand people’s experiences of the maternity mental health support available in Shropshire. We spoke to people who either used services or worked in the local maternity system. -
Report -
Healthwatch Shropshire was involved in Phase 1 of this review with a seat on the MLU Review Board. We took along over 300 pieces of feedback that we have received from services users. -
News -
The Shropshire and Telford & Wrekin local maternity system will be celebrating the successful introduction of the Baby Buddy mobile phone app, which supports new parents, at two special events in Telford and Shrewsbury on Wednesday, 23 October. -
News -
The Maternal Mental Health Alliance has published data that shows that the level of specialist support given to Shropshire women and their families is “extremely basic” and “falls short of national standards”. -
Report -
The purpose of the visit was to assess the levels of confidence in maternity services and care following the Maternity Services review and reconfiguration. -
Blog -
We are really pleased to see that the Local Maternity Service has taken your views into account -
Blog -
Following a lot of media coverage of maternity services in Shropshire, in particular about the rural midwife led units you have shared a number of patient stories with us about experiences of giving birth in Shropshire. -
News -
Shropshire, Telford and Wrekin Maternity Voices are recruiting volunteers to join the Maternity Voices Partnership -
Report -
We reviewed the recommendations in the 2013 maternity services review and developed some key issues to discuss with staff and patients at each of the four units, Bridgnorth, Ludlow, Oswestry and Shrewsbury -
Blog -
Healthwatch Shropshire and Healthwatch Telford & Wrekin are concerned that patients, families and staff, past and present, will receive the support they need during and after the review of Shrewsbury and Telford Hospital Trust Maternity Services -
Advice and Information -
A Maternity Voices Partnership (MVP) is an independent team made up of women and their families, commissioners, service providers and local authorities. -
News -
Unpaid and family carers across Shropshire are being offered more opportunities to get involved in helping shape health and social care services. -
Advice and Information -
Health and Social Care staff often hear experiences from people about the services they are using and staff may wish to share what they hear to help improve patient and service user experience. -
News -
With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones. -
News -
Your Local Maternity & Neonatal System (LMNS) team in Shropshire, Telford and Wrekin, a partnership of organisations, women and their families working together, has launched a new website full of information to support people through pregnancy, labour and beyond. -
News -
The Care Quality Commission asked over 25,500 women and people who used NHS maternity services in 2023 about their experience of care. -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Report -
The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
Report -
The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
Report -
The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
Report -
The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
Report -
The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
Report -
The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
Report -
The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
Report -
The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
Report -
The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
Report -
The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
Report -
We visited the surgery to engage with service users and staff to understand how the practice was providing confidentiality, dignity and respect and continuity of care following a change of service. -
Report -
The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs? -
Report -
We heard that people were finding it increasingly difficult to access ear wax removal services, even though they had previously received treatment. We decided to focus on patient experience of audiology and hearing loss services. -
Report -
We received feedback that a patient was unable to contact their GP through the out of hours telephone number and there was some confusion over who was covering a regular closed afternoon, the practice or ShropDoc. -
Report -
Keele University student research. The aim of this research was to explore people’s experiences of providing feedback on and making a complaint about health and social care services. -
Report -
Keele University student research. The aim was to gather the views of local residents with special communication needs and make recommendations about how services could better meet their health needs by following the Standard. -
Report -
Keele University student research. The aim was to use the findings to shape the new Dementia Strategy Action Plan for Shropshire, alongside those of other organisations, healthcare professionals and people living with dementia and their carers. -
Report -
We were approached by NHS England’s Health and Justice Team to go into HMP Stoke Heath prison in Shropshire to talk to the prisoners about their experience of health care within the prison setting. -
Report -
In partnership with other local Healthwatch we surveyed patients about their experiences of booking and accessing their GP practice. -
News -
How easy is it to get an appointment with your GP or practice nurse? We carried out some research in 2015 that showed patients lacked an understanding of how GP appointment systems worked and we are still hearing that message. -
News -
Online GP consultations have been introduced at some GP practices in the county. -
Blog -
How our volunteers help us to make a difference. -
Blog -
You contacted us to let us know that you were having difficulty registering with a GP practice because you didn't have all the documentation they were asking for. -
Blog -
Closure of the Meadows Medical Practice in Knighton -
News -
Where to get this help this Christmas and New Year when your GP Practice is closed. Local NHS health professionals are advising residents where to go to get medical help and advice when their GP practice is closed this festive period. -
News -
Around 2.2 million people aged 16 and over, who are registered with a GP practice in England, will receive an invitation to take part in Europe’s biggest patient experience survey in the new year. -
Report -
Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England -
Report -
Death and dying can be a very difficult topic to talk about but we wanted to give people the opportunity to share their experiences and feedback on the services they or a loved one has received or is currently receiving. -
Report -
Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England -
Report -
Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England -
Report -
Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England -
Report -
Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England