What do others say?
It is important for local Healthwatch that they provide evidence to support what people are saying about local services, and Healthwatch Shropshire applies this principle to assessing its own success in championing local voices.
In 2015 Healthwatch Shropshire commissioned an audit to investigate it's effectiveness. Read the report here.
In early 2017 Healthwatch Shropshire had been in existence for four years and wanted to know how useful users were finding its services and if and how the services could be improved. An independent feedback survey was commissioned. Read the report here.