1. Report -

    Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England
  2. Report -

    Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England
  3. News -

    GP practices in Shropshire, Telford and Wrekin will be ‘open as usual’ on Good Friday and Easter Monday this bank holiday weekend. In support of this, pharmacies will also open between 2pm and 5pm on these days, with some planning to open for longer
  4. News -

    NHS 111 will be available to contact, and practices will be open across the county during normal opening times on Friday, 8 May - although you may be asked to attend a different practice if you need a face to face appointment.
  5. News -

    Residents are urged to seek medical help should they need it this Spring Bank Holiday (Monday, 25 May) say health leaders at Shropshire, Telford and Wrekin Clinical Commissioning Groups.
  6. Report -

    The way patients use and access General Practices and Pharmacies is changing and we wanted to know how the patient experience has been affected.
  7. Report -

    We engaged with people aged 16-25 via an on-line survey and focus groups to find out what they thought about Social Prescribing and to understand activities they are currently involved with and what the benefits and potential barriers there are.
  8. Report -

    Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England
  9. News -

    No-one will be left without access to a GP when Dodington Surgery in Whitchurch closes next year, say health bosses at NHS Shropshire Clinical Commissioning Group (CCG).
  10. News -

    Healthwatch England research shows that tens of thousands of people struggled to contact or see their doctor during the first year of the pandemic.
  11. News -

    Although GP practices are closed over the Easter bank holiday (Friday 2, April to Monday 5, April), NHS services including GP appointments are available say health leaders at NHS Shropshire and NHS Telford and Wrekin Clinical Commissioning Groups
  12. Report -

    We wanted to hear about people's experiences of seeking urgent medical care following the introduction of NHS 111 First into Shropshire in December 2020.
  13. News -

    Between 25th May and 1st June 2021, 45 members of the public contacted us about Shifnal and Priorslee Medical Practice. The vast majority of these comments were expressing concern about aspects of the service provided by the practice.
  14. Blog -

    We have been contacted by people who have been having problems getting through to the POD on the telephone especially around Bank Holidays. Callers report long waits and having to make repeated calls to get through.
  15. News -

    Information from the NHS about services over the holiday weekend
  16. News -

    NHS Shropshire, Telford and Wrekin CCG is calling on the local community to share their views on a proposal for a new health and wellbeing hub in Shrewsbury.
  17. Blog -

    We have heard from some patients that they are unable to access ear irrigation services (ear wax removal) from their local GP
  18. Report -

    We asked people about their experiences of using the Pain Management Service, delivered in Shropshire by Connect Health.
  19. News -

    The All-Party Parliamentary Group (APPG) for Osteoporosis and Bone Health has launched an inquiry into primary care for people with osteoporosis.
  20. News -

    Health and care services in Shropshire, Telford and Wrekin continue to face unprecedented pressure
  21. News -

    The NHS in Shropshire, Telford and Wrekin is calling on local communities to share their views on a brand-new, state-of-the-art health and wellbeing hub in Shrewsbury.
  22. News -

    We encourage everybody who has views, supporting or opposing the current proposals, to share them with us.
  23. News -

    Have you or your loved one been left frustrated after struggling to get the specialist tests or treatment needed? You’re not alone.
  24. Advice and Information -

    When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.
  25. News -

    Get ready for Christmas by ordering your prescriptions early, is the message from health experts at NHS Shropshire, Telford and Wrekin.
  26. News -

    We want to hear from people with diabetes or those who have been identified as being at risk of developing diabetes (pre-diabetic) about their experiences of diabetic care and support.
  27. Report -

    Nationally Healthwatch has been hearing about patients struggling to access General Practice and the affect this had when they needed a referral to more specialist care. We wanted to understand how the residents of Shropshire were being affected.
  28. Report -

    We asked people to share their experiences of making a complaint about NHS or social care services in Shropshire within the last two years. Through our IHCA Service we have often heard from people who have found the process confusing and disappointing which has sometimes resulted in people deciding not to complain at all.
  29. Report -

    A report into people’s experiences of diabetes care and support in Shropshire
  30. News -

    We would like to hear about all aspects of the treatment and support for cancer patients and their families, from hospital treatment, to GP help and community based support from self-help groups and organisations such as Macmillian Cancer support.
  31. Report -

    An examination of the NHS General Practice appointments data.
  32. Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.