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Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Advice and Information -
Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems. -
Blog -
In the summer of 2016 we were contacted by members of the public telling us about difficulties they were having accessing NHS dentists. -
News -
People seeking help with dental problems should not visit their dental practice but instead phone their normal practice for information and advice on alternative arrangements in place or contact NHS 111. -
News -
Dental practices will continue to provide services over the Christmas and New Year period, although opening hours for individual practices may vary. -
News -
We have been hearing from Shropshire residents about the problems they are having getting to see an NHS dentist. Are you having problems? Let us know. -
Report -
We asked people to tell us where they had found good access to NHS dental services and where they had found poor access: 93% of people reported poor experiences of accessing services.
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Advice and Information -
Health and Social Care staff often hear experiences from people about the services they are using and staff may wish to share what they hear to help improve patient and service user experience. -
Report -
Two authorised representatives visited Hillcrest Manor on Monday 25 July 2022. The visit was semi-announced meaning that the service knew that we would visit within a two week period. -
Report -
The size and rurality of Shropshire means that people’s experiences of using services can differ drastically across the county. We wanted to capture the voice of people from different parts of Shropshire and see how their experiences varied. -
News -
The NHS and the Government have published a plan to recover NHS dentistry setting out a major new focus on prevention and good oral health in young children, and an expansion of dental workforce. -
Advice and Information -
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment. -
News -
Case Managers are now in place at pilot sites. Case Manager training is now complete and the teams have taken up their positions at the designated pilot sites this week. -
Report -
We decided to focus on Podiatry Services in November and December 2017. We had received very little official feedback about the service but there were hearsay reports of difficulties in accessing the service. -
Report -
In August 2014 we were commissioned to undertake an evaluation of the patient / service user experience of the Integrated Community Services (ICS) prototype. The ICS prototype was set up in November 2013 -
News -
Home care (also known as domiciliary care) is often seen as the ‘front line’ of social care. We are asking those receiving home care in Shropshire to tell us about their experiences -
News -
How health, social care and the voluntary and community sector are working together to support you.
IMPORTANT UPDATE - Due to Flooding we have had to change the venue, DETAILS BELOW -
Report -
We decided to make a visit to Isle Court Nursing Home as we had not visited since 2014 and were aware of changes in management. The visit was announced meaning we had written to the home and informed them we would be coming. -
Report -
We wanted to give people receiving domiciliary or home care a chance to give their views. We were also looking to build up a picture of the sector in Shropshire, what works well and what are the challenges. -
Report -
We worked with Healthwatch Telford & Wrekin to try and understand about the experiences of those who have received 'out of hours' palliative care since the beginning of March 2020. -
News -
Those with a passion for helping make a positive difference to people’s lives are being invited to see the fantastic career and job opportunities in social care and health in a series of events being held in June. -
News -
The Shropshire, Telford and Wrekin Integrated Care System (ICS) is hosting a Health and Social Care Careers Day on Wednesday 22 June in Wellington, to showcase the range of careers available within the sector. -
News -
Unpaid and family carers across Shropshire are being offered more opportunities to get involved in helping shape health and social care services. -
News -
Palliative and end of life care affects us all, at all ages – the living, the dying and the bereaved. Join either the online or face-to-face session to take part in a conversation about palliative and end of life care and shape our local approach. -
News -
With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones. -
News -
We would like to hear people’s experiences of accessing and receiving domiciliary care or care at home in Shropshire in the last two years. -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services?