1. What would you do? The NHS Long Term Plan in Shropshire, Telford & Wrekin report

    Report -

    The NHS has produced a Long Term Plan, setting out all the things it wants health services to do better. We asked people 'What Would You Do?' to improve local services in Shropshire. Find out what they wanted from local services.

  2. You don't even know if you're aware of what's happening unless you're in it.

    Report -

    Parent & Carer Council (PACC) is an independent local parent carer forum who wanted to explore the reality of being a parent carer of a multi-service
    user within Shropshire Local Authority area.

  3. Home Care in Shropshire

    News -

    Home care (also known as domiciliary care) is often seen as the ‘front line’ of social care. We are asking those receiving home care in Shropshire to tell us about their experiences

  4. Home Care in Shropshire

    Report -

    We wanted to give people receiving domiciliary or home care a chance to give their views. We were also looking to build up a picture of the sector in Shropshire, what works well and what are the challenges.

  5. New carers support service launches

    News -

    Shropshire Council’s new Carers Support Team will offer support to thousands of unpaid carers across the county, a new service for unpaid and family carers will launch from Monday 1 February 2021.

  6. Carers Week 2021: Host of events to recognise and celebrate Shropshire’s carers

    News -

    Over 40 events dedicated to carers will be taking place across Shropshire throughout Carers Week (Monday 7 June to Sunday 13 June 2021).

  7. An Evaluation of Mental Health Carers’ Assessments and the Triangle of Care in Shropshire

    Report -

    A two part investigation looking into the level of care and support those who care for adults with mental health issues feel that they receive in Shropshire.

  8. Hillcrest Manor - Enter & View visit report

    Report -

    Two authorised representatives visited Hillcrest Manor on Monday 25 July 2022. The visit was semi-announced meaning that the service knew that we would visit within a two week period.

  9. Views sought on short breaks services for children and young people with disabilities

    News -

    Families and professionals in Shropshire are being asked to share their views by taking part in a survey on Short Breaks services for children and young people with special educational needs and disabilities (SEND).

  10. Annual Report: April 2018 - March 2019

    Report -

    Our annual report tells the story of our work over the past 12 months.

  11. Healthwatch Shropshire Complaints Policy

    Report -

    Anyone who is dissatisfied with any aspect of the service received from Healthwatch Shropshire, including the Independent Health Complaints Advocacy Service, can make a complaint under Healthwatch Shropshire’s complaints policy.

  12. Healthwatch Shropshire Information Asset Register

    Report -

    This register details the information procesed by Healthwatch Shropshire, how it is stored, who has access to it and how long it is stored.

  13. Healthwatch Shropshire Records Retention Policy

    Report -

    This policy sets out our information retention schedule.

  14. Healthwatch Shropshire Information Governance Policy

    Report -

    This policy sets out the principles which govern our use of information.

  15. Enter & View Policy

    Report -

    Healthwatch Shropshire Enter & View Policy

  16. Board Meetings in public

    Report -

    Healthwatch Shropshire policy for board meetings in public.

  17. Board Meeting minutes, 28 February 2019

    Report -

    Find out what was discussed at our February board meeting

  18. Board Meeting minutes, 22 November 2018

    Report -

    Find out what was discussed at our November board meeting

  19. Board Meeting minutes, 10 September 2018

    Report -

    Find out what was discussed at our September board meeting

  20. Board Meeting minutes, 4 June 2018

    Report -

    Find out what was discussed at our June board meeting

  21. Board Meeting minutes, 26 February 2018

    Report -

    Find out what was discussed at our February board meeting

  22. Board Meeting Agenda, 30 May 2019

    Report -

    Papers for the board meeting in public.

  23. Board Meeting minutes, 6 September 2017

    Report -

    Find out what was discussed at our September board meeting

  24. A Good Death

    News -

    Death and dying can be a very difficult topic to talk about. Whether the person is in hospital or being supported to die at home, there is only one chance for the providers of care to get it right. Have your say to help improve things.

  25. Annual Report April 2017 - March 2018

    Report -

    Unaudited Trustees' report and financial statements for the year ending 31 March 2018

  26. Annual Report April 2016 - March 2017

    Report -

    Unaudited Trustees' report and financial statements for the year ending 31 March 2017

  27. Board Meeting minutes, 23 May 2017

    Report -

    Find out what was discussed at our May board meeting

  28. Board Meeting minutes, 14 February 2017

    Report -

    Find out what was discussed at our February board meeting

  29. Board Meeting minutes, 24 November 2016

    Report -

    Find out what was discussed at our November board meeting

  30. Board Meeting minutes, 12 September 2016

    Report -

    Find out what was discussed at our September board meeting

  31. Board Meeting minutes, 24 May 2016

    Report -

    Find out what was discussed at our May board meeting

  32. Board Meeting minutes, 22 January 2016

    Report -

    Find out what was discussed at our January board meeting

  33. Board Meeting minutes, 19 November 2015

    Report -

    Find out what was discussed at our November board meeting

  34. Board Meeting minutes, 10 September 2015

    Report -

    Find out what was discussed at our September board meeting

  35. Board Meeting minutes, 26 May 2015

    Report -

    Find out what was discussed at our May board meeting

  36. Board Meeting minutes, 17 February 2015

    Report -

    Find out what was discussed at our February board meeting

  37. Board Meeting minutes, 17 November 2014

    Report -

    Find out what was discussed at our November board meeting

  38. Board Meeting minutes, 12 September 2014

    Report -

    Find out what was discussed at our September board meeting

  39. Board Meeting minutes, 16 May 2014

    Report -

    Find out what was discussed at our May board meeting

  40. Board Meeting minutes, 11 February 2014

    Report -

    Find out what was discussed at our February board meeting

  41. Board Meeting minutes, 19 November 2013

    Report -

    Find out what was discussed at our November board meeting

  42. The way forward

    Report -

    A report from the Healthwatch Shropshire Annual event 2013. The event was to inform development of HWS’s future work programme.

  43. Healthwatch Shropshire Forward Work Programme 2015-16

    Report -

    The forward work programme for 2015 - 16 has been developed from the experiences in the first 21 months of HWS’s operation, the intelligence received,
    the local health and social care context and a discussion at a development session in January 2015

  44. Healthwatch Shropshire Forward Work Programme 2016 - 17

    Report -

    The forward work programme for 2016-17 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local
    insight by colleagues and stakeholders.

  45. Healthwatch Shropshire Forward Work Programme 2018 - 19

    Report -

    The forward work programme for 2018-19 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local
    insight by colleagues and stakeholders.