1. Have you complained about your health care or social care?

    News -

    While in the vast majority of cases people are satisfied with the care they or their relatives receive from the NHS or from Social Care providers sometimes they don't get the services they want or expect and sometimes things go wrong.

  2. NHS and Social Care Complaints Report

    Report -

    We asked people to share their experiences of making a complaint about NHS or social care services in Shropshire within the last two years. Through our IHCA Service we have often heard from people who have found the process confusing and disappointing which has sometimes resulted in people deciding not to complain at all.