1. Report -

    We wanted to understand the way this combined clinic works (doctors in different specialties work on the same afternoon) to meet the various needs of cancer patients in particular and how the pressures on the clinic impact on patients.
  2. Report -

    The purpose of this visit was to find out if patients have been effectively communicated with about their care and hospital discharge arrangements, and whether they are treated with dignity and respect.
  3. Report -

    The primary purpose for this visit was to understand whether the new location of the Eye Clinic has improved the quality of patient care, both clinically and in terms of the environment. We also asked about the Accessible Information Standard.
  4. Report -

    Hospital based ophthalmology services
  5. Report -

    The purpose of these visits was to explore issues around access to the community based service, administration issues around the appointment system and experience of care.