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News -
Blue Monday is on 16 January 2023 and is known for being the day when people feel most down during the year. Although feelings aren’t dictated by a date, January can be a hard month and cold weather, Christmas bills and shorter days. -
Report -
Calling for an ambulance in an emergency was highlighted as a pressing issue in May 2022 when Healthwatch Shropshire was asked to put out a call for people’s experiences. -
Report -
Four authorised representatives visited Ward 22 Short Stay, Royal Shrewsbury Hospital, on Tuesday 22 November 2022 at midday. The visit was semi-announced meaning that the Ward knew that we would visit within a two-week period. -
News -
With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones. -
News -
Healthwatch Shropshire evidence has been used in a House of Lords report calling on the government to declare a national emergency to address emergency care crisis. -
News -
We are working with The Robert Jones and Agnes Hunt Orthopaedic Hospital to improve health equality and would like the help of the local community. -
News -
Local residents are being encouraged to have their say to improve local health and care services, and to get involved by attending upcoming public meetings, as part of the Big Health and Wellbeing Conversation. -
News -
While in the vast majority of cases people are satisfied with the care they or their relatives receive from the NHS or from Social Care providers sometimes they don't get the services they want or expect and sometimes things go wrong. -
News -
The Chief Medical Officer at NHS Shropshire, Telford and Wrekin has urged people to attend their appointment if they have one booked during the coming days of industrial action. -
Report -
Agenda and associated papers for the Board Meeting in public -
News -
New Events added in Shrewsbury, 30 March 2023 -
Report -
To support Healthwatch England’s Your Care Your Way Campaign, we gathered experiences of people locally, raised awareness of the standard within the local community and shined a spotlight on the impact of communication needs not being met. -
News -
We want to hear from people with diabetes or those who have been identified as being at risk of developing diabetes (pre-diabetic) about their experiences of diabetic care and support. -
News -
NHS 111 is now the first port of call for emergency repeat medication, say health leaders in Shropshire, Telford and Wrekin. -
Report -
Four authorised representatives visited Ward 28 Frailty, Royal Shrewsbury Hospital, on Wednesday 25 January at midday. The visit was semi-announced meaning that the Ward knew that we would visit within a two-week period. -
Report -
Three authorised representatives visited Ward 29 Acute Orthopaedic Trauma Unit, Royal Shrewsbury Hospital, on Thursday 12 January. The visit was semi-announced meaning that the Ward knew that we would visit within a two-week period. -
Report -
The size and rurality of Shropshire means that people’s experiences of using services can differ drastically across the county. We wanted to capture the voice of people from different parts of Shropshire and see how their experiences varied. -
Report -
Nationally Healthwatch has been hearing about patients struggling to access General Practice and the affect this had when they needed a referral to more specialist care. We wanted to understand how the residents of Shropshire were being affected. -
News -
Have your say on local health and care services – People from every corner of Shropshire are being invited to talk about the future of health and care, as part of the Big Health and Wellbeing Conversation. -
Report -
The Annual report sets out how we have listened to people and worked with partners through the year to make a difference. -
News -
We would like to hear people’s experiences of accessing and receiving domiciliary care or care at home in Shropshire in the last two years. -
News -
Community pharmacies across Shropshire, Telford and Wrekin are now offering oral contraception, previously prescribed by a GP, to local people. -
Report -
Three authorised representatives visited Landona House Care Home, Wem on Tuesday 11 July. The visit was semi-announced meaning that the home knew that we would visit within a two-week period. -
Report -
We asked people to share their experiences of making a complaint about NHS or social care services in Shropshire within the last two years. Through our IHCA Service we have often heard from people who have found the process confusing and disappointing which has sometimes resulted in people deciding not to complain at all. -
Report -
A report into people’s experiences of diabetes care and support in Shropshire -
Report -
Agenda and associated papers for the Board Meeting in public -
Advice and Information -
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you. -
Report -
Four authorised representatives visited the Acute Medical Floor, Royal Shrewsbury Hospital, on Tuesday 29 August 2023 at 10am. The Acute Medical Floor is made up of Acute Medical Assessment (AMA) and the Acute Medical Unit (AMU) as well as Ward 22 Short Stay. The visit was semi-announced meaning that the Ward knew that we would visit within the month of August. -
News -
Local health and care leaders are alerting residents that Shropshire, Telford and Wrekin’s A&E departments are under “extreme pressure” due to significant and sustained demand. -
Advice and Information -
In a post-pandemic world where the cost-of-living crisis is challenging for many of us, prioritising our mental health and wellbeing is necessary. -
Report -
Three Authorised Representatives visited Normanton Retirement Home on 9th November 2023. The visit was announced meaning that the home knew when we would visit.