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We wanted to understand people’s experiences of the maternity mental health support available in Shropshire. We spoke to people who either used services or worked in the local maternity system. -
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Healthwatch Shropshire was involved in Phase 1 of this review with a seat on the MLU Review Board. We took along over 300 pieces of feedback that we have received from services users. -
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The purpose of the visit was to assess the levels of confidence in maternity services and care following the Maternity Services review and reconfiguration. -
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We reviewed the recommendations in the 2013 maternity services review and developed some key issues to discuss with staff and patients at each of the four units, Bridgnorth, Ludlow, Oswestry and Shrewsbury -
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Our annual report tells the story of our work over the past 12 months. -
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Anyone who is dissatisfied with any aspect of the service received from Healthwatch Shropshire, including the Independent Health Complaints Advocacy Service, can make a complaint under Healthwatch Shropshire’s complaints policy. -
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This register details the information procesed by Healthwatch Shropshire, how it is stored, who has access to it and how long it is stored. -
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This policy sets out our information retention schedule. -
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This policy sets out the principles which govern our use of information. -
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Healthwatch Shropshire Enter & View Policy -
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Healthwatch Shropshire policy for board meetings in public. -
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Find out what was discussed at our February board meeting -
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Find out what was discussed at our November board meeting -
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Find out what was discussed at our September board meeting -
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Find out what was discussed at our June board meeting -
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Find out what was discussed at our February board meeting -
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Papers for the board meeting in public. -
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Find out what was discussed at our September board meeting -
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Unaudited Trustees' report and financial statements for the year ending 31 March 2018 -
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Unaudited Trustees' report and financial statements for the year ending 31 March 2017 -
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Find out what was discussed at our May board meeting -
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Find out what was discussed at our February board meeting -
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Find out what was discussed at our November board meeting -
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Find out what was discussed at our September board meeting -
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Find out what was discussed at our May board meeting -
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Find out what was discussed at our January board meeting -
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Find out what was discussed at our November board meeting -
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Find out what was discussed at our September board meeting -
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Find out what was discussed at our May board meeting -
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Find out what was discussed at our February board meeting -
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Find out what was discussed at our November board meeting -
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Find out what was discussed at our September board meeting -
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Find out what was discussed at our May board meeting -
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Find out what was discussed at our February board meeting -
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Find out what was discussed at our November board meeting -
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A report from the Healthwatch Shropshire Annual event 2013. The event was to inform development of HWS’s future work programme. -
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The forward work programme for 2015 - 16 has been developed from the experiences in the first 21 months of HWS’s operation, the intelligence received,
the local health and social care context and a discussion at a development session in January 2015 -
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The forward work programme for 2016-17 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local
insight by colleagues and stakeholders.
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The forward work programme for 2018-19 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local
insight by colleagues and stakeholders. -
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Agenda and associated papers for the Board Meeting in public -
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Agenda and associated papers for the Board Meeting in public -
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The forward work programme for 2019-20 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local insight by colleagues and stakeholders. -
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The Annual report sets out how we have listened to people and worked with partners through the year to make a difference. -
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Agenda and associated papers for the Board Meeting in public -
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The following questions were asked of our Board and our visiting speakers. -
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Find out what was discussed at our September board meeting -
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Agenda and associated papers for the Board Meeting in public -
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Agenda and associated papers for the Board Meeting in public -
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The Annual report sets out how we have listened to people and worked with partners through the year to make a difference. -
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For us to have an impact and enable the public’s views to be heard when services are being created, re-designed, monitored and evaluated we need to continually learn and improve. We need to know what we are doing well and where we can do better.