1. Report -

    We decided to focus on Podiatry Services in November and December 2017. We had received very little official feedback about the service but there were hearsay reports of difficulties in accessing the service.
  2. Report -

    In August 2014 we were commissioned to undertake an evaluation of the patient / service user experience of the Integrated Community Services (ICS) prototype. The ICS prototype was set up in November 2013
  3. Report -

    We decided to make a visit to Isle Court Nursing Home as we had not visited since 2014 and were aware of changes in management. The visit was announced meaning we had written to the home and informed them we would be coming.
  4. Report -

    We wanted to give people receiving domiciliary or home care a chance to give their views. We were also looking to build up a picture of the sector in Shropshire, what works well and what are the challenges.
  5. Report -

    We worked with Healthwatch Telford & Wrekin to try and understand about the experiences of those who have received 'out of hours' palliative care since the beginning of March 2020.
  6. Report -

    The size and rurality of Shropshire means that people’s experiences of using services can differ drastically across the county. We wanted to capture the voice of people from different parts of Shropshire and see how their experiences varied.