1. Annual Report: April 2018 - March 2019

    Report -

    Our annual report tells the story of our work over the past 12 months.

  2. Healthwatch Shropshire Complaints Policy

    Report -

    Anyone who is dissatisfied with any aspect of the service received from Healthwatch Shropshire, including the Independent Health Complaints Advocacy Service, can make a complaint under Healthwatch Shropshire’s complaints policy.

  3. Healthwatch Shropshire Information Asset Register

    Report -

    This register details the information procesed by Healthwatch Shropshire, how it is stored, who has access to it and how long it is stored.

  4. Healthwatch Shropshire Records Retention Policy

    Report -

    This policy sets out our information retention schedule.

  5. Healthwatch Shropshire Information Governance Policy

    Report -

    This policy sets out the principles which govern our use of information.

  6. Enter & View Policy

    Report -

    Healthwatch Shropshire Enter & View Policy

  7. Board Meetings in public

    Report -

    Healthwatch Shropshire policy for board meetings in public.

  8. Board Meeting minutes, 28 February 2019

    Report -

    Find out what was discussed at our February board meeting

  9. Board Meeting minutes, 22 November 2018

    Report -

    Find out what was discussed at our November board meeting

  10. Board Meeting minutes, 10 September 2018

    Report -

    Find out what was discussed at our September board meeting

  11. Board Meeting minutes, 4 June 2018

    Report -

    Find out what was discussed at our June board meeting

  12. Board Meeting minutes, 26 February 2018

    Report -

    Find out what was discussed at our February board meeting

  13. Board Meeting Agenda, 30 May 2019

    Report -

    Papers for the board meeting in public.

  14. Board Meeting minutes, 6 September 2017

    Report -

    Find out what was discussed at our September board meeting

  15. Annual Report April 2017 - March 2018

    Report -

    Unaudited Trustees' report and financial statements for the year ending 31 March 2018

  16. Annual Report April 2016 - March 2017

    Report -

    Unaudited Trustees' report and financial statements for the year ending 31 March 2017

  17. Board Meeting minutes, 23 May 2017

    Report -

    Find out what was discussed at our May board meeting

  18. Board Meeting minutes, 14 February 2017

    Report -

    Find out what was discussed at our February board meeting

  19. Board Meeting minutes, 24 November 2016

    Report -

    Find out what was discussed at our November board meeting

  20. Board Meeting minutes, 12 September 2016

    Report -

    Find out what was discussed at our September board meeting

  21. Board Meeting minutes, 24 May 2016

    Report -

    Find out what was discussed at our May board meeting

  22. Board Meeting minutes, 22 January 2016

    Report -

    Find out what was discussed at our January board meeting

  23. Board Meeting minutes, 19 November 2015

    Report -

    Find out what was discussed at our November board meeting

  24. Board Meeting minutes, 10 September 2015

    Report -

    Find out what was discussed at our September board meeting

  25. Board Meeting minutes, 26 May 2015

    Report -

    Find out what was discussed at our May board meeting

  26. Board Meeting minutes, 17 February 2015

    Report -

    Find out what was discussed at our February board meeting

  27. Board Meeting minutes, 17 November 2014

    Report -

    Find out what was discussed at our November board meeting

  28. Board Meeting minutes, 12 September 2014

    Report -

    Find out what was discussed at our September board meeting

  29. Board Meeting minutes, 16 May 2014

    Report -

    Find out what was discussed at our May board meeting

  30. Board Meeting minutes, 11 February 2014

    Report -

    Find out what was discussed at our February board meeting

  31. Board Meeting minutes, 19 November 2013

    Report -

    Find out what was discussed at our November board meeting

  32. The way forward

    Report -

    A report from the Healthwatch Shropshire Annual event 2013. The event was to inform development of HWS’s future work programme.

  33. Healthwatch Shropshire Forward Work Programme 2015-16

    Report -

    The forward work programme for 2015 - 16 has been developed from the experiences in the first 21 months of HWS’s operation, the intelligence received,
    the local health and social care context and a discussion at a development session in January 2015

  34. Healthwatch Shropshire Forward Work Programme 2016 - 17

    Report -

    The forward work programme for 2016-17 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local
    insight by colleagues and stakeholders.

  35. Healthwatch Shropshire Forward Work Programme 2018 - 19

    Report -

    The forward work programme for 2018-19 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local
    insight by colleagues and stakeholders.

  36. Board Meeting agenda, 28 November 2019

    Report -

    Agenda and associated papers for the Board Meeting in public

  37. Board Meeting Agenda, 27 February 2020

    Report -

    Agenda and associated papers for the Board Meeting in public

  38. Healthwatch Shropshire Forward Work Programme 2019 - 20

    Report -

    The forward work programme for 2019-20 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local insight by colleagues and stakeholders.

  39. Annual Report: April 2019 - March 2020

    Report -

    The Annual report sets out how we have listened to people and worked with partners through the year to make a difference.

  40. Board Meeting Agenda, 26 November 2020

    Report -

    Agenda and associated papers for the Board Meeting in public

  41. Board Meeting, questions from the public, 26 November 2020

    Report -

    The following questions were asked of our Board and our visiting speakers.

  42. Board Meeting minutes, 9 September 2020

    Report -

    Find out what was discussed at our September board meeting

  43. Board Meeting Agenda, 3 March 2021

    Report -

    Agenda and associated papers for the Board Meeting in public

  44. Board Meeting Agenda, 7 June 2021

    Report -

    Agenda and associated papers for the Board Meeting in public

  45. Annual Report: April 2020 - March 2021

    Report -

    The Annual report sets out how we have listened to people and worked with partners through the year to make a difference.

  46. What people told us about our work

    Report -

    For us to have an impact and enable the public’s views to be heard when services are being created, re-designed, monitored and evaluated we need to continually learn and improve. We need to know what we are doing well and where we can do better.

  47. Board Meeting Agenda, 1 December 2021

    Report -

    Agenda and associated papers for the Board Meeting in public

  48. Board Meeting Agenda, 23 March 2022

    Report -

    Agenda and associated papers for the Board Meeting in public

  49. Board Meeting Agenda, 20 June 2022

    Report -

    Agenda and associated papers for the Board Meeting in public

  50. Championing what matters to you - Healthwatch Shropshire Annual Report 2021-22

    Report -

    The Annual report sets out how we have listened to people and worked with partners through the year to make a difference.